South Union Hotel

“Clean”

Staff was very helpful. Hotel was very big & clean. The only problem was that the staff cannot speak English. However we managed to communicate with them & the room prices are not expensive also. Should definitely stay once.

“Repeat stayer”

There is nothing too special about the amenities of this hotel but it is in a great location. 10-15min walk from major shopping malls and 5min walk from pedestrian shopping street. The best feature is the Vegetarian Restaurant within the hotel building. Amazing food, peaceful atmosphere and valu… more

There is nothing too special about the amenities of this hotel but it is in a great location. 10-15min walk from major shopping malls and 5min walk from pedestrian shopping street. The best feature is the Vegetarian Restaurant within the hotel building. Amazing food, peaceful atmosphere and value for money. As a vegetarian European travelling on business in China this is a major find! I look forward to staying so I can eat at this amazing restaurant.

less

“Would not want to stay here again”

When Shenzhen exploded as an economic free zone in the 1980s, the South Union Hotel was one of the first big hotels built when this street was the main street in Shenzhen. Time has marched on and this hotel really comes across as dated. My room itself was perfectly adequate: spacious with a comfo… more

When Shenzhen exploded as an economic free zone in the 1980s, the South Union Hotel was one of the first big hotels built when this street was the main street in Shenzhen. Time has marched on and this hotel really comes across as dated. My room itself was perfectly adequate: spacious with a comfortable bed, good working desk, and decent bathroom. The housekeeping was very good. My housekeeper on the 18th floor was friendly. But there were so many other things that brought down the quality for me: 1. The room is woefully lacking in enough lighting. The main ceiling has no lights in it at all except for some around the side that were more ambient. More than once I thought "I have to turn the lights on" then realized that they were already on. 2. The bathroom too has very little light. Just one small light over the sink/mirror area. 3. There is one overhead light in the entryway by the closet but when you open the closet door, it blocks the light thus making the closet completely dark. 4. The wifi was TERRIBLE. Almost never worked. 5. The breakfast room is on the top floor of the hotel. I thought this was a nice idea but when I went up there, the tables with the food were completely blocking the view!! To eat you just sat in an otherwise dismal room being denied what would have been a decent view. Who thought of this?? 6. The workout room is really pathetic. A few sad, old pieces of equipment. I tried the treadmill but the tread would unexpectedly go in the opposite direction without warning. I almost fell the first time and then just gave up after a while. It's unlikely these machines are ever cleaned. 7. The hotel staff is friendly enough but none of the ones I encountered during my week there actually spoke English. I don't expect everyone to English, but at least thought I would encounter one who did. All of these really need to be addressed and it can be a good hotel. I'm planning to be back in Shenzhen but I will be requesting to stay in a different hotel

less