Sheraton Guilin Hotel

“MORE THAN FIVE STAR”

Guilin is not only one of the most beautiful cities in China but it also has one of the nicest hotels in the Marriott Group, namely the Sheraton Hotel. The facilites are lavish, the breakfasts are great and the hotel's location is excllent. The Zhenyang Road Pedestrian Street and the Sun Moon Pag… more

Guilin is not only one of the most beautiful cities in China but it also has one of the nicest hotels in the Marriott Group, namely the Sheraton Hotel. The facilites are lavish, the breakfasts are great and the hotel's location is excllent. The Zhenyang Road Pedestrian Street and the Sun Moon Pagodas are virtually on your doorstep .. pefect for an evening stroll.

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“highly recommended for a stay in Guilin”

The Sheraton in Guilin enjoys an excellent central location, making it easy to explore the city, walk along the river, and access restaurants and attractions. Its position is one of its greatest advantages. The rooms are modern, clean, and well maintained. The design is simple but pleasant, offeri… more

The Sheraton in Guilin enjoys an excellent central location, making it easy to explore the city, walk along the river, and access restaurants and attractions. Its position is one of its greatest advantages. The rooms are modern, clean, and well maintained. The design is simple but pleasant, offering a comfortable and relaxing environment. The housekeeping staff do a great job of keeping everything spotless. Breakfast is another strong point of the hotel. The variety and quality are excellent, with both Western and Asian dishes prepared to a high standard. It is a great way to start the day before exploring the region’s beautiful landscapes. Overall, this is a solid, well-run hotel offering comfort, convenience, and good quality services

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“Weak aircon old hotel good location”

Very good location in Guilin. Close to the lakes with the pagodas and has a large pedestrian market street just behind hotel. But don't stay here expecting 5 star. Very old buildings with minimal work done on them. Beds hard as rock. Aircons struggle to work and a central system that shares are so … more

Very good location in Guilin. Close to the lakes with the pagodas and has a large pedestrian market street just behind hotel. But don't stay here expecting 5 star. Very old buildings with minimal work done on them. Beds hard as rock. Aircons struggle to work and a central system that shares are so when your neighbours light up a cigarette in the middle of the night the aircon system will pump the smoke straight into your room. At least the windows can be opened.

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“Aging Property in Good Location”

This place is old and in need of updates. The East Building, at least the executive floor we were on, was actually newer than we expected and appeared to have had some renovations at some point. The location is excellent, across from the river and walking distance to the major sites in Guilin. … more

This place is old and in need of updates. The East Building, at least the executive floor we were on, was actually newer than we expected and appeared to have had some renovations at some point. The location is excellent, across from the river and walking distance to the major sites in Guilin. The front desk is friendly and efficient, and did recognize Marriott status and provide appropriate benefits. That being said, the executive lounge was understaffed, crowded and poorly organized. They ran out of evening food repeatedly every night we were there, ran out of plates, ran out of wine, ran out of glasses. If you asked for something either it would take forever or they would just never bring it. I requested some vegetarian food (which these days should always be provided without asking) and both times they told me they would have the kitchen prepare me something but it never came. They seemed clueless and overstretched. Half the food dishes were empty at any given time. Really just unacceptable. Afternoon tea was poor. Breakfast had some tasty items and was well staffed but very crowded starting early, with wall to wall people and barely room to pass. I guess the hotel caters to bus groups and the traffic at certain times was intense. Very unrelaxing. Every day at some point we could smell cigarette smoke pouring into our room through the HVAC system. Obviously there are smokers in the hotel and it is recirculated throughout. The dated atrium design makes for extremely noisy rooms. There was a wedding when we were there and we could hear it like it was in our room. When it finally ended, the staff made a huge racket pushing tables and chairs across the floor to clean up, with no sensitivity to the noise and hour. All in all, an aging hotel that was probably nice a few decades ago but needs updates and better staffing.

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