Description
Facilities: The hotel has 5 lifts and features 531 rooms and 34 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with dis… more
Location: This city hotel is located at Pacific Place, a prestigious commercial complex on Hong Island. Conveniently situated in the Central financial district, Pacific Place is at the heart of a large shopping, dining and nightlife district. Hong Kong Park and Queensway Plaza are just a 5-minute walk away.
Meals: Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, a lunch buffet and a dinner à la carte offer plenty of delicious variety. Vegetarian dishes and children's meals can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Florist
- Hair dryer
- Hair salon / beauty centre
- Indoor pool
- Iron
- Library
- Luggage storage
- Meeting room
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' audiovisual material
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Mini golf
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4700 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hong Kong
Showing 5 featured reviews out of 4700 TripAdvisor reviews
T
tcgng
New York City, New York
12/08/2026
“Amazing family suites”
Amazing kids floor suites, we tried out a few of the themed kids suites during our stay, all really cool and really fun. Also daily classes that our 4 year old loved going to. Delicious breakfast buffet downstairs. Would definitely return
L
Li Qin K
10/08/2026
“Family Trip 2026”
The Guest Relations team was very friendly and welcoming throughout our stay! Having access to the pantry 24/7 was definitely a great convenience, and we were also impressed with the variety of food available. Overall, we had a very pleasant stay!
Y
Yunyun Y
Madrid, Spain
09/08/2026
“Perfect for families with young children”
Perfect for families with young children We had a great experience as a family. We absolutely loved the room, and the hotel has excellent facilities and services for children, especially if you are travelling with young kids. One thing we really appreciated was how easy they make everything for f… more
P
Phoebe C
04/08/2026
“Most attentive service and pleasant stay”
We had the most pleasant experience at Shangrila Hotel that he still named the hotel as his highlight in Hong Kong! Chloe was the most attentive to the needs of our family, and our son absolutely enjoyed all the crafts provided by the hotel. The breakfast buffet was also great in quantity and qual… more
J
JC00000
United Kingdom
02/08/2026
“Great hotel rooms”
The hotel location is great. It is connected to a mall, which you can enter without going outside and also the MTR station. The rooms are large and had everything we needed. The breakfast options were plentiful and the displays very colourful and inviting. Breakfast can get busy, but the staff are… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 8
Breakfast: 10
Quality/Price: 9
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