Hilton Wuhan Optics Valley

“Nice Hotel with Wonderful Staff”

After spending two months at this property, I think I am in the position to write a well informed review about the hotel. Overall, it is a really nice hotel with all the amenities you would need. The hotel is really spacious, at times there were not many guests and it almost felt empty. The gym ha… more

After spending two months at this property, I think I am in the position to write a well informed review about the hotel. Overall, it is a really nice hotel with all the amenities you would need. The hotel is really spacious, at times there were not many guests and it almost felt empty. The gym has all the equipment you would need, and is generally empty. I especially liked the Executive Lounge. Unlike some other hotels, they really change the menu every week, so you are not eating the same dishes every day/week. This is something I highly valued as I was staying for over two months. The food is also of good quality. I was picked up at the airport by a driver from the hotel, who I communicated over WeChat with beforehand. At checkin, the staff made me feel a bit rushed, and I felt like the employee really wanted to be done with me as fast as he possibly could. But it was not busy at all. But it was no big deal for me, as I got checked in quickly without issues. The rooms are clean, and the lady that cleaned my room on most days is the sweetest lady there is, always with a big smile on her face. She did a great job as well. Internet reliability in the rooms could be improved, although it seemed to get better after a few weeks. I really liked the breakfast, there was plenty of choice, but for my taste there could be a few more European options as well. But since we are in Asia, I understand to not expect the highest standard here. I had yoghurt almost every day, with some fresh fruits. They not only had the cheap fruits available, but also blueberries and strawberries in the yoghurt, which I really liked. I want to give a special thanks to Sharon Zhang from the Executive lounge, as well as the other employees from the lounge. Sharon really went above and beyond, and helped me a lot with settings up the Chinese apps or communication with Chinese native speakers on times I needed it the most. She really did the extra step. Also I want to thanks the Sales manager Sharon, who I communicated with clearly and always responded to my messages immediately. Also it was nice of her to invite me and my colleagues to dinner, which we happily accepted. Overall, I recommend staying here. There are only a few things that can be improved. The airconditioning seems to not go lower than around 22C, even if you set it lower. They checked, and the AC is working, but it seems the temperature setting is capped on a property scale so to say. Later in November, I opened the doors to the balcony so it was no issue, but in beginning of October it was a bit too hot for me at night. However, when I informed the hotel staff, duty manager Kity upgraded me to a suite for the first month (!) of my stay, which I really appreciated. Like I mentioned, the reliability of the Wi-Fi could be improved. Overall, I hope to come back to this nice property! The staff made my stay very wonderful.

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“Great hotel ”

Amazing hotel which is more like a resort. Almost too big and too good to be true. For the money, it’s a great deal. Nice gym, you can also go for a jog around the hotel without leaving the property. Cool, cool place and pretty conveniently located with super views of a beautiful garden

“First time visit in late April.”

Staying here for the first time; have another 10 days to go. I’m not here for the resort or family vacation aspect. It’s near the hospital where a relative is staying. I do speak Mandarin, so I can communicate just fine, but am not certain of the English speaking capability of the staff. Staff ar… more

Staying here for the first time; have another 10 days to go. I’m not here for the resort or family vacation aspect. It’s near the hospital where a relative is staying. I do speak Mandarin, so I can communicate just fine, but am not certain of the English speaking capability of the staff. Staff are polite and respectful. There are plaques displayed in the lobby touting this property being a top rated resort for 2025. I haven’t stayed in many properties around Wuhan, but this one appears to be above average in the following areas: cleanliness, staffing and physical property maintenance. It must be low season right now - not many guests that I can see. My room is a spacious twin room with a balcony garden view. There is a mini fridge (empty), complimentary water bottles (I’m a Hilton Honors member). The a/c works fine and the doors to the balcony open with a latched screen door. It’s pleasant to hear the birds calling. The bathroom is spacious with separate stalls for toilet and shower. There is a bathtub in the corner. My room is quiet at night. Breakfast is included in the room rate. As others have noted, there are more Chinese food items than Western, but in general the food tasted fine. Hours are from 6:30 to 10. I usually ate there before 7. It’s a huge restaurant but I never saw more than a dozen people at any one time. There is an Executive lounge, which unless you pay for an Executive or Club room, is a separate daily charge of approximately $25. It is only open from 12:30pm to 11:30pm. I checked it out the first night. Dinner buffet starts at 5:30, and consisted of 5 + cold items, Western tossed salad, 5 -6 hot dishes, mostly Chinese, 2 soups, noodles, steamed meat buns, rice, and some Western style pastries. Beverages included alcoholic and nonalcoholic choices. There are 2 restaurants closed for the season, so the only restaurant open for dinner is the fancy Cantonese restaurant. It’s pricey. There is a limited room service menu that is ok, but boring after 2 days. I would say this is the primary weakness of this property. Perhaps in high season when the other restaurants are open (one is Italian), you can get some variety. All in all, this place checks off a lot of my requirements. There is only laundry service for per piece items, so that’s another drawback for me. Comfortable and clean, slightly worn but pretty well maintained. Hope this review helps those of you traveling to the area. It’s a 30 minute taxi ride to the city, but much more peaceful.

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“In need of a revamp but still popular”

Our third visit in 18 months and some areas of the hotel in urgent need of a revamp, repair, or maintenance Bedrooms very good,beds very comfortable, book a lake view is best. Breakfasts used to have a good range of western style food, but limited now. Outside areas in need of maintenance with tr… more

Our third visit in 18 months and some areas of the hotel in urgent need of a revamp, repair, or maintenance Bedrooms very good,beds very comfortable, book a lake view is best. Breakfasts used to have a good range of western style food, but limited now. Outside areas in need of maintenance with tripping hazards, barbed wire, and a tired looking pool area. In hotel food purchase overpriced. Extensive gardens are great, but there is limited lake access due to big hotel bbq and coffee venue. Lake side location and countryside feel only 15km from the centre is welcoming. Staff are very friendly and helpful which is the best part of the hotel

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