Description
Facilities: The hotel has 5 lifts and features 390 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities fo… more
Location: The hotel is a convenient 10-minute car ride from the Shanghai-Nanjing Highway, 15 minutes from Suzhou Railway Station and a mere 2-minute walk from the commercial and entertainment districts of the Suzhou New District Business Street. The hotel is situated in the heart of the Suzhou’s new, hi-tech industrial development zone, in the Metropolitan Tower, one of the tallest buildings in Jiangsu Province. Hauai Hai Road is just a 5-minute walk away. Tiger Hill, Hanshan Temple and Suzhou Amusement Land can all be reached easily on the public transport system.
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Disco / DJ
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Private check-in / check-out
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' playground
- Kid´s club
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Mini golf
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 9305 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 9305 TripAdvisor reviews
A
Ashutosh P
New York City, New York
26/01/2026
“Highly recommended hotel”
Nice hotel, courteous and professional staff, nice food. Special thanks to 34th floor management personnel including Aunt Summer, Nori, and Supervisor Cheng for impeccable work.
A
Axcel69
15/04/2025
“memorable Experience”
I had a truly pleasant and memorable stay. The service was exceptional, and every detail was thoughtfully taken care of. I would especially like to express my sincere appreciation for Miss Ella Feng. Her professionalism, kindness, and attention to detail greatly enhanced my stay. She went above and… more
N
noonie
London, United Kingdom
06/04/2024
“A quality hotel”
Charming hotel with usual shangrila staff training, in terms of care and attention. Rooms are well appointed and comfortable, albeit showing their age somewhat. Horizon Lounge is large and high quality with great views. The pool and spa area also very good. Location is decent for most main attracti… more
T
tanwani2021
Singapore
12/10/2023
“Great overnight stay Shangrila Suzhou Hotel”
Lack of proficient English did not stop the lobby front desk and lounge team from striving hard to meet my needs request in having a comfortable stay. Duty Manager was delightful in acceding to my request as out of ordinary which demonstrated how backwards they will go to delight the guest; thank y… more
S
Suzhou-Topack
Suzhou, China
28/05/2025
“Holiday resorts”
May day we had wonderful time there and food is amazing and had good time and it is goos place to hold businiess meeting and party with biz freiends. Next time i will go again. it is not only a good hotel to have meeting ,but also a better choice to have it because of convenience.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info