Bihai Hotel Yantai

“Customized Services, Second-to-none!”

My recent experiences at Bihai Hotel are far beyond my expectations. In fact, I am still staying in this hotel as I write the review. I really can not wait to comment on this great place: 1， After entering the lobby, I was greeted by a GRO Miss. Zhang. She chatted with me and gave me information … more

My recent experiences at Bihai Hotel are far beyond my expectations. In fact, I am still staying in this hotel as I write the review. I really can not wait to comment on this great place: 1， After entering the lobby, I was greeted by a GRO Miss. Zhang. She chatted with me and gave me information on the hotel location and local weather. She even reminded me to wear a bit more if I go out in the evening. (a summer retreat for hot summer in July). Then she and the concierge guy went up to my room with my luggage. The very first experience made me feel like at home. 2, The 12th floor where I stay was renovated a few months back. Everything is new, mattress, bed linen, towel, etc. Everything feels like fresh. 3, And, there are three kinds of fruits ready in my room. (for the next three days, fruits were refreshed with new ones) 4, I ordered room services. When the restaurants girl learned I am alone, she said I actually could order half a portion so that I could try more yet not waste. A moment later, they delivered food to my room. I found the dumpling sauce was a big chilly. So, I called for some vinegar. To my surprise, they came back with not only vinegar, but also a plate of fruits. 5, I asked for iron and ironing board. A lady brought me one. She asked me how many shirts I have and said she could get it done in the laundry. I said I would do it myself. But I really appreciate that. I get too much for the money I pay. 6， After I came back to my room in the evening, I found a personal note: Dear Mr. ...., we appreciate your stay with us. To help to conquer the hot weather, we have prepared some Chinese traditional soup in the fridge for you to try. Next day, they got me red bean soup. There was something new every day! Everything is personalized. Yes, don’t you feel at HOME when you see this. It is exactly my feeling. 7， In the morning, I went for breakfast without coupon. The waiter told me to eat first and then bring back the coupon. Trust is here, for sure. 。。。 Due to my work nature, I travel a lot in China. In fact, I have stayed in tens of, if not hundreds of, hotels in China, both domestic and international. My personal feeling is that Bihai Hotel Yantai is the best domestic hotel in China. Its customized services are, in large degree, not matched by some international hotels, including Crowne Plaza Yantai and Sheraton Yantai. If there is something they can improve in this hotel, the air-conditioning works too strong, making the room a bit COLD. While I was out, it couldn't be stopped. For such a good price and so good services, this hotel is the most cost-efficient hotel in Yantai. I highly recommend fellow travelers to try out this hotel with great location, great people and great services. Hope Bihai Hotel keeps up the good work and its current standards. Thank you, Bihai. I personally will stay here when I come back to Yantai next time. No doubt!

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“Slept well but needs Hotel needs updating”

This is the 2nd stay at this hotel in the past month. The rooms are decent but the hotel overall is aging and needs an update. Moldy, musty smell permeates the Hotel. Slept very well in the bed which is hard but comfortable. No Wi-Fi which is very common in Chinese Hotels. Only English channel on t… more

This is the 2nd stay at this hotel in the past month. The rooms are decent but the hotel overall is aging and needs an update. Moldy, musty smell permeates the Hotel. Slept very well in the bed which is hard but comfortable. No Wi-Fi which is very common in Chinese Hotels. Only English channel on the TV is NKK from Japan. Don't quite understand why none of the Hotels have CCTV in English which is available on my TV in the US. Breakfast does not change, it is the same daily. Chinese style buffet with many choices. Front Desk staff was very helpful. English speaking staff member was always available if I had questions. Safe Box only available at front desk, not in the room. More like a gym locker than a safe deposit box but it worked. Overall for the price it was a decent value and a better pick than the Center Hotel down the street which I stayed in as well.

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