Crowne Plaza Shanghai Noah Square By Ihg

“Great option for hotel close to HQ airport”

Very good hotel option for this area. Friendly helpful staff. Good elite benefits, lounge access for Spire. Large shopping centre located here. Not too far from HQ airport. Service from staff very good.

“More than just a cup of Tea”

It was silly of me to have grossly underestimated the change of weather in Shanghai I sat in the open for quite a while with colleague at 6pm ++ and it was cold When I returned to Crown plaza, I suddenly felt unwell and my body aching I called room service thru the assistance service asking for… more

It was silly of me to have grossly underestimated the change of weather in Shanghai I sat in the open for quite a while with colleague at 6pm ++ and it was cold When I returned to Crown plaza, I suddenly felt unwell and my body aching I called room service thru the assistance service asking for some hot tea I was pleasantly surprised that the service manager called the room to ask about my well being and that he already instructed for a hot ginger tea to be sent to my room I received and took the tea after my hot tub bath I must say that it is really not easy to be in hotels 25 days monthly and especially when You fall ill This simple and efficient gesture of a call and the offer of hot tea really meant a lot , at least to me - a time where "TLC" is much appreciated A special thanks to the person who received my call and took the initiative to alert the manager, a special thanks to the duty manager to take the trouble to call me in my room and a great work well done to the management team who trained the service staff here well. Thanks to the "faceless" hero/s that allowed me to now go to sleep in a better shape I am proud to be a Espire elite. Good night Crown Plaza

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“Need of a facelift”

This hotel used to be a crown jewel — I stayed here every year for business meetings. Let’s start with the positives: the breakfast area is clean and offers a large buffet with a wide variety of choices, which was a pleasant surprise. Unfortunately, the rest of the experience didn’t live up to its… more

This hotel used to be a crown jewel — I stayed here every year for business meetings. Let’s start with the positives: the breakfast area is clean and offers a large buffet with a wide variety of choices, which was a pleasant surprise. Unfortunately, the rest of the experience didn’t live up to its former standards. The rooms are in serious need of renovation. What was once a gem now feels noticeably rundown. The hallway carpets looked like they hadn’t been vacuumed in days — I was tempted to ask an employee to do it myself. The TV situation was also frustrating. Two different staff members tried to help, but neither knew how it worked. It wasn’t until my third call, around 9 p.m., that someone finally showed me how to change the channel and adjust the volume. Turns out, you have to awkwardly point the remote at a box hidden behind the TV. Rooms facing the street are noisy due to worn-out window seals that no longer block sound effectively.

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“Still a good hotel but needs to improve services”

Still very comfortable room and good evening snacks in Executive Floor lounge. Unfortunately almost no room service available since Covid. Bar and restaurant also close very early. Very good breakfast in Noah Cook.