Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.. For the benefit of our customers, we have provided a rating based on our rating … more
With a stay at Four Seasons Hotel Hangzhou at West Lake, you'll be centrally located in Hangzhou, steps from Hangzhou Botanical Garden and within a 10-minute walk of Quyuan Park. This family-friendly hotel is 0.6 mi (0.9 km) from Yui Fei Temple and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.. Distances are displayed to the nearest 0.1 mile and kilometer. Hangzhou Botanical Garden - 0.1 km / 0.1 mi Quyuan Park - 0.7 km / 0.4 mi Yui Fei Temple - 0.9 km / 0.6 mi Zhejiang University Yuquan Campus - 1.2 km / 0.7 mi Beishan St - 1.4 km / 0.9 mi Su Di Causeway - 1.4 km / 0.9 mi Solitary Hill - 1.5 km / 0.9 mi Xiling Seal Engraves Society - 1.5 km / 1 mi West Lake - 1.8 km / 1.1 mi Tomb of Wu Song - 1.9 km / 1.2 mi Qiu Jin's Tomb - 2.1 km / 1.3 mi Zhongshan Park - 2.1 km / 1.3 mi Autumn Moon Over the Calm Lake - 2.3 km / 1.4 mi West Lake Expo Museum - 2.4 km / 1.5 mi Yellow Dragon Sports Center - 2.4 km / 1.5 mi The preferred airport for Four Seasons Hotel Hangzhou at West Lake is Hangzhou (HGH-Xiaoshan Intl.) - 33.7 km / 20.9 mi . Near Hangzhou Botanical Garden.
Grab a bite at WLB Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Games room
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Means of communication with the center
- Underground/train station near hotel
- Shuttle transfer
- Airport transfer
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Courtyard
- Currency exchange
- Dry cleaning service
- Fax/photocopier
- Florist
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Housekeeping
- Indoor pool
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Lockers
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Sun terrace
- TV lounge
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' TV channels
- Kids' audiovisual material
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Kids' menu
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Skiing
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Languages
- English
- French
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 837 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 837 TripAdvisor reviews
R
Relax63278058953
28/04/2026
“Exceptional care when it mattered most”
I recently stayed at Four Seasons Hotel Hangzhou at West Lake, and what stood out most was the team’s professionalism in a moment that truly mattered. On the second day of my stay, I experienced sudden discomfort and wasn’t sure how to proceed. Manager Y. Huang responded with remarkable efficiency… more
M
mmsanwar
Hong Kong, China
10/04/2026
“Wonderful Spring Getaway at the doorstep of the West Lake”
Right at the doorstep of the West Lake this is a beautiful property with immaculate gardens that made morning walks all the better. The service from the team in particular is worth noting, we had an wonderful pre-arrival experience in which the highly experienced team (in particular Lulu & Amber) h… more
J
Jet09987952807
21/03/2026
“Amazing stay”
We had a amazing stay here. Both the Italian and Chinese cuisine are great, especially the Chinese. Also, any staff we encountered treated us so well and gave us the best experience. Special thanks to our room attendant Clark for the cute gift. We loved it!
A
AdityaGupta2014
New Delhi, India
21/03/2026
“Beautiful Property, But Not the Best Value”
Beautiful vintage setting, great food and amazing gardens. Not great value for money at the price point, Hangzhou as many options at one fourth the price which are great five stars for visiting the area.
G
gordon m
London, United Kingdom
28/04/2026
“Great location and service”
Best hotel in Hangzhou. Bright , modern and welcoming with all the comforts you'd expect from a Four Seasons. Flower displays in the main lobby a wonder. Rooms large and spacious with great power showers and ferocious aircon that's welcome on a hot night. Reception staff helpful and efficient. Loc… more
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