Description
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.. For the benefit of our customers, we have provided a rating based on our rating … more
With a stay at Four Seasons Hotel Hangzhou at West Lake, you'll be centrally located in Hangzhou, steps from Hangzhou Botanical Garden and within a 10-minute walk of Quyuan Park. This family-friendly hotel is 0.6 mi (0.9 km) from Yui Fei Temple and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.. Distances are displayed to the nearest 0.1 mile and kilometer. Hangzhou Botanical Garden - 0.1 km / 0.1 mi Quyuan Park - 0.7 km / 0.4 mi Yui Fei Temple - 0.9 km / 0.6 mi Zhejiang University Yuquan Campus - 1.2 km / 0.7 mi Beishan St - 1.4 km / 0.9 mi Su Di Causeway - 1.4 km / 0.9 mi Solitary Hill - 1.5 km / 0.9 mi Xiling Seal Engraves Society - 1.5 km / 1 mi West Lake - 1.8 km / 1.1 mi Tomb of Wu Song - 1.9 km / 1.2 mi Qiu Jin's Tomb - 2.1 km / 1.3 mi Zhongshan Park - 2.1 km / 1.3 mi Autumn Moon Over the Calm Lake - 2.3 km / 1.4 mi West Lake Expo Museum - 2.4 km / 1.5 mi Yellow Dragon Sports Center - 2.4 km / 1.5 mi The preferred airport for Four Seasons Hotel Hangzhou at West Lake is Hangzhou (HGH-Xiaoshan Intl.) - 33.7 km / 20.9 mi . Near Hangzhou Botanical Garden.
Grab a bite at WLB Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Games room
- Karaoke
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Means of communication with the center
- Underground/train station near hotel
- Shuttle transfer
- Airport transfer
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Courtyard
- Currency exchange
- Dry cleaning service
- Fax/photocopier
- Florist
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Housekeeping
- Indoor pool
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Lockers
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Sun terrace
- TV lounge
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Game area
- Kids' TV channels
- Kids' audiovisual material
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Kids' menu
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Skiing
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Languages
- English
- French
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 841 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 841 TripAdvisor reviews
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Nicole Y
04/07/2026
“Great service and beautiful place”
Room was kept well and the architecture was beautiful. Service was excellent
P
Phopskyghost
London, United Kingdom
25/06/2026
“First time in Hangzhou with Beautiful experience from the hotel”
We had a lovely 4 nights stay at the Four Seasons Hangzhou. The property itself is beautiful, especially the garden, which is peaceful and well maintained. That said, the rooms, pool, and gym feel like they are due for an update. On our first day checking in, there were mosquitoes in the room, and… more
J
J W
15/06/2026
“Best Four Seadons ever”
I stayed here in early June and I have to say this is the greatest Four Seasons Hotel experience I have. I have stayed in multiple Four Seasons Hotel and they have good services, but this hotel has the best services out of all of them. I was stuck in my connection flight due to typhoon but they a… more
B
Boyan99
Belgrade, Serbia
11/06/2026
“The service is great, amazing location. Stuff is very friendly, food is great. Service is excellent. Highly recommended.”
The service is impeccable. Thank you for a very pleasant experience.
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N Z
28/05/2026
“Great Enjoy”
I absolutely love Four Seasons Hangzhou at West Lake. It’s not just the group’s ESG efforts, you really feel how much the hotel cares about the environment. No single-use plastics anywhere: water’s in cans, the toiletries are big refill bottles to cut waste, and even the takeaway boxes in the rest… more
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