Description
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.. For the benefit of our customers, we have provided a rating based on our rating system.. Featured amenities include complimentary wired internet access, a business ce… more
Sofitel Hangzhou Westlake is centrally located in Hangzhou, a 5-minute walk from West Lake and a 3-minute drive from Broken Bridge. This luxury hotel is 2.2 mi (3.5 km) from Wulin Square and 2.3 mi (3.6 km) from Hangzhou China Silk Town.. Distances are displayed to the nearest 0.1 mile and kilometer. West Lake - 0.4 km / 0.2 mi Westlake Yintai Commercial Center - 0.5 km / 0.3 mi No.2 Park - 0.8 km / 0.5 mi Qinghefang Old Street - 0.9 km / 0.6 mi Wushan Square - 0.9 km / 0.6 mi Xihu Tiandi - 1 km / 0.6 mi Chenghuang Pavilion - 1 km / 0.6 mi Zhu Bingren Bronze Art Museum - 1 km / 0.6 mi Hu Xueyan Former Residence - 1.1 km / 0.7 mi Liulang Wenying Park - 1.1 km / 0.7 mi Hangzhou History Museum - 1.2 km / 0.7 mi Museum of Traditional Chinese Medicine - 1.2 km / 0.7 mi China Academy of Art - 1.3 km / 0.8 mi Phoenix Mosque - 1.4 km / 0.9 mi Wushan Night Market - 1.5 km / 0.9 mi The preferred airport for Sofitel Hangzhou Westlake is Hangzhou (HGH-Xiaoshan Intl.) - 37.2 km / 23.1 mi . In Hangzhou (Shangcheng).
Grab a bite at Yong Jin Ge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Indoor pool
- Iron
- Lockers
- Luggage storage
- Meeting room
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Restaurants
- All inclusive
- Barbecue / grill
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Mini golf
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2224 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hangzhou
Showing 5 featured reviews out of 2224 TripAdvisor reviews
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Nee Han L
Singapore, Singapore
23/06/2026
“Impeccable service at Sofitel Hangzhou Westlake”
I would like to express my sincere appreciation for the outstanding service provided by the team at Sofitel Hangzhou Westlake during my stay in Room 467 from 19 to 24 June 2026. Throughout our stay, my family and I were consistently impressed by the warmth, professionalism and genuine hospitality … more
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Letisha_tan
Little India, Singapore
23/06/2026
“Wonderful Housekeeping team!”
I recently stayed at Sofitel Hangzhou Westlake on 9 June 2026 and had to extend my stay due to a medical emergency. I would like to express my sincere gratitude to the hotel team for their exceptional care and support during this difficult time. The staff promptly assisted in calling an ambulance,… more
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OnAir01597410174
21/06/2026
“Excellent customer service”
Super satisfied with this hotel! It’s located right in front of the beautiful West Lake, making it the perfect base for exploring the area. I’m also incredibly thankful to the team and housekeeping staff who found my electric bidet after I checked out and, without hesitation, arranged to send it t… more
A
adriansetiawann
Jakarta, Indonesia
16/06/2026
“Perfect Honeymoon Stay Near West Lake”
We stayed at Sofitel Hangzhou Westlake for our honeymoon and had a wonderful first experience in Hangzhou. The hotel kindly gave us a complimentary room upgrade, which made our stay even more special. The room was very clean, comfortable, and had a very comfortable bed with great soundproofing. Th… more
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wilsonsiahaan
Jakarta, Indonesia
14/06/2026
“Will come back here, as it's also close to my office”
Very good experience, plenty of food options for breakfast ans they're good in tastes too. Thanks for Dipa especially for warm and helpfulness
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