Zhejiang Sanli New Century Grand Hotel Hangzhou

“Loved my corner suite”

This was my favourite room out of the four on my Tour East trip. It helped that it was a corner room with a view overlooking the river and park where I watched the locals doing Tai Chi in the morning. A beautiful lobby and very nice breakfast as well.

“Comfortable and spacious.”

浙江三立开元名都大酒店 in mandarin for those taking a taxi, as the driver may not understand. If you enjoy nice view, Rm 1023 is great, you can enjoy the view, read a book during the afternoon, as the sun direction is not facing you. Nearby do not have much thing, but if you take your time explore, there is… more

浙江三立开元名都大酒店 in mandarin for those taking a taxi, as the driver may not understand. If you enjoy nice view, Rm 1023 is great, you can enjoy the view, read a book during the afternoon, as the sun direction is not facing you. Nearby do not have much thing, but if you take your time explore, there is park and stadium (see picture). It would be a nice place to cycle. If you need food and shopping, perhaps you will need to cab out further. For basic stuff, nearby there is one small convenience store about 5mins walk.

less

“Well-appointed rooms, good food, but serious problems”

This hotel aspires to luxurious greatness but falls pretty far short. On the plus side, the rooms are spacious and well-furnished, the food is very good, and the staff are quite friendly. On the other hand, several important things don't work, and the staff, though acting solicitously, either don… more

This hotel aspires to luxurious greatness but falls pretty far short. On the plus side, the rooms are spacious and well-furnished, the food is very good, and the staff are quite friendly. On the other hand, several important things don't work, and the staff, though acting solicitously, either don't try to fix them or simply can't. Most importantly, in both rooms I was in (more about that below), the air-conditioning did not work and they were often unpleasantly stuffy, even with the window open. When I reported this to the desk, they said they would fix it, but they didn't. They managed to turn the fan on, but not the AC, so the fan was basically blowing warm air. My last night there, the electricity failed utterly in my room, leaving it totally dark as I was packing. I reported this (not easily; more about this below) and they sent up someone who confirmed that, as I said, the electricity had failed. That person then called for an "engineer," who managed to get some but not all of the electrical features of the room working, so they asked me to move to another room, which I did. Aside from the fact that the AC also didn't work in this room, this second room was fine. Throughout, it wasn't easy to communicate problems or requests to the staff. Most of the time the people at the front desk or who answered the phone spoke no English or so little that they couldn't understand me. Eventually in each case, usually by calling one or more other people, they managed to understand what I was trying to tell them, but it was usually a trying process. Some of these discussions centered around wifi, which usually but not always works, and which is not trivial to access.

less

“Nice hotel”

We stayed here for several nights, room was very big and had all you needed. Large bathroom with rain shower, great bed, coffea and tea making and great view from 26 floor, nice viewing lift to get there, just above is their lounge which is a nice place to have a drink. Breakfast has a wide assortm… more

We stayed here for several nights, room was very big and had all you needed. Large bathroom with rain shower, great bed, coffea and tea making and great view from 26 floor, nice viewing lift to get there, just above is their lounge which is a nice place to have a drink. Breakfast has a wide assortment of everything, but not realy a lot of taste. The wifi was bad, just not working or hardly working.The rate was around 100 euro per night including breakfast for two which is fair, it is not that close to west lake, about 10 km which means a 30 minute ride by taxi.

less