Wuzhen Waterside Resort

“Unique ”

Classic style on waterway in middle of pedestrian old town. Plenty of restaurants, cafes and shops nearby. Chinese Venice. Friendly service. Buggies are available if you don’t want to walk. Extremely picturesque at night.

“A luxury hotel hidden within old walls.”

Staying for the night is the best way, or the only way, for tourists to enjoy the many aspects of Wuzhen water town. This is because the place is flooded with visitors in the daytime. Staying for the night enables you to find out about this old town in the evening and in early morning. The hotel is… more

Staying for the night is the best way, or the only way, for tourists to enjoy the many aspects of Wuzhen water town. This is because the place is flooded with visitors in the daytime. Staying for the night enables you to find out about this old town in the evening and in early morning. The hotel is located in the centre of the town, sitting on the edge of a watercourse. While hidden inside old walls, it is a modern and beautiful hotel with strong classic Chinese character. The hotel is well equipped with modern facilities and service is very good. The public areas, including the reception, the restaurants, seem only recently renovated. Dinner and breakfast are delicious and enjoyable. The room is about 30 sq metres in size. The furniture and decor are a bit dated but still acceptable. The hotel is at a distance from the town entrance. Do not attempt to try to walk to the hotel by yourself. You cannot find the direction anyway. There is a shuttle service from the entrance. The luggage can also be delivered from the entrance to the hotel.

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“Business conference trip”

We stayed at the hotel as part of a conference and the stay was pleasant enough. The hotel was renovated in an old style charm but also at the same time, it seems that its just old but in good condition if that makes sense. Lobby area is inviting and staff are helpful. English is spoken but its… more

We stayed at the hotel as part of a conference and the stay was pleasant enough. The hotel was renovated in an old style charm but also at the same time, it seems that its just old but in good condition if that makes sense. Lobby area is inviting and staff are helpful. English is spoken but its the level of competency that you'll find in the rest of China, which is not the same level as Indonesia or Thailand. In short, sufficient enough to convey a message but dont expect in-depth conversations. The grounds are what makes the stay enjoyable. The whole village is charming quite touristy at times.

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“Not so great experience”

I honestly do not know much about the history of the hotel because i was too busy taking care of my child. But from my observation during my stay, the hotel looks as if the entire structure was preserved outside and renovated inside to accommodate hotel rooms and facilities. The interior of the l… more

I honestly do not know much about the history of the hotel because i was too busy taking care of my child. But from my observation during my stay, the hotel looks as if the entire structure was preserved outside and renovated inside to accommodate hotel rooms and facilities. The interior of the lobby looks oriental modern and does not disappoint. The lobby is spacious and well-lit, with heaters in some areas that could keep a person or two warm if you stand beneath it. The reception area is a good blend of contemporary and old. I think it is to transition the customer into the room. Because the rooms look old and as if transported back in the 50s (?) China with four post bed, old cabinets and drawers and an office desk. It is also quite dim, to the point where sometimes i would have to squint and move slowly when i am trying to find things in the room. It feels stuffy to be completely honest. What concerns me the most is the thinness of the walls! Every squeak every needle dropped on the room next door could be heard in our room, let alone the banging of doors early in the mornings by unruly local Chinese and them speaking loudly to each other as if cursing. My baby and i have been woken many times by doors being banged shut in mornings and at one point even at 2 AM! The hotel must set policies on noise past 8 PM. There are children staying at the hotel too. The breakfast buffet selection was basic — they’ve got the East and West covered in a span of around 20 meter buffet area and that’s just about it. Service was so-so too with some communication gap. English is not a language that is spoken often in Wuzhen and neither at this hotel. Your food, just because it looks like you’ve finished, will be taken away quickly by their servers unless you tell them not to which i’ve neglected to do a couple of times because i had to leave my spot and tend to my son. So i ended up going back to the buffet stations and get the food that i havent eat / that theyve taken. I think it’s okay to stay at this hotel for just one night, only to experience and see Wuzhen. But no more than that. One night would suffice as it is already enough time to walk around the entire town.

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