Ea Hotel Jelení Dvůr Prague Castle

“Would definitely stay again”

I was glad the hotel has an elevator. We had a nice room with a charming old fashioned look to it. It has two twin beds shoved together. Instead of blankets it has two comforters. It has a nice wooden, real desk, a wooden armoire and several wooden tables. The bathroom is all tiled and very ... more

I was glad the hotel has an elevator. We had a nice room with a charming old fashioned look to it. It has two twin beds shoved together. Instead of blankets it has two comforters. It has a nice wooden, real desk, a wooden armoire and several wooden tables. The bathroom is all tiled and very roomy. It has a bathtub with a shower wand. The hotel provides an excellent breakfast buffet. There is quite a variety of foods to chose from. Seating is in several small rooms with a couple of tables in each. It was very nice. Even though there is a tram stop in front of the hotel we had Uber take us around. It was just a little more than taking the tram and dropped you off wherever you wanted. Unfortunately there are not any restaurants nearby.

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“Very good!”

In my last trip to Prague, business, I stayed in this hotel and had a very nice time, the decoration is very interesting, with old furniture and a retro look, really not what I was expecting, a very good surprise. The staff is very friendly and competent, the breakfast was good, the room small b... more

In my last trip to Prague, business, I stayed in this hotel and had a very nice time, the decoration is very interesting, with old furniture and a retro look, really not what I was expecting, a very good surprise. The staff is very friendly and competent, the breakfast was good, the room small but very cosy, perfect for what i needed, very nice bathroom, too. Not soo good points: the mattress is too soft for me, the bathroom needed a proper cleaning (don't mean the day by day one, that was perfect, but a bigger one to clean walls and ceiling) and there's not so many restaurants around.Two additional things that are very common in Prague: I like a lot of light and the room is a bit dark and the building construction makes the rooms very hot in the Summer. All in all it is a very good place and I'll try to come back!

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“Disappointing Experience.”

On first impressions not good. No signage to reception and exterior in poor condition. Reception staff found it hard to understand English and spent most of time on their phones. Room large and spacious but no safe or ventilation system as stated on website. One bedside lamp bulb holder hanging o... more

On first impressions not good. No signage to reception and exterior in poor condition. Reception staff found it hard to understand English and spent most of time on their phones. Room large and spacious but no safe or ventilation system as stated on website. One bedside lamp bulb holder hanging off with exposed wiring and only 1 bulb out of 4 working in ceiling. Spoke to reception regarding issues and returned from day out to find lamp repaired but bulbs not changed. No drink making facility in room or fridge. Wanted 12 euro a day for beverage making facility. Also no safe in room as stated on website. Breakfast not brilliant. Only hot food was frankfurters fried eggs and eggy bread. On one occasion went down to find no bread for toast. Had to knock kitchen door and was greeted by woman who did not understand me. Only one hot drink machine which dispensed warm drinks and took on average 2 minutes to dispense which adds up when a cue is formed. There was cereal but no milk available. Cleanliness was not brilliant. The beds were not made up daily only towels changed and bins emptied. On the final day we had to vacate by 11am. As our transfer was not untill 6.55pm they stored our cases for us. We returned at 3.30pm hoping to be able to freshen up and change but were informed that there was no toilets available to use only the ones in the rooms so we had to sit there awaiting our transfer for 3 and a half hours with no drink or toilet facilities, I think this must be on the bottom of the scale in the EA Hotel group. Prague is a beautiful city and well worth a visit but I would recommend another hotel.

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