Holiday Inn Prague Congress Centre, An Ihg Hotel

“Holiday Inn,Prague December 2023”

Third visit to Prague, first time at the Holiday Inn. The check in was swift and courteous, we arrived just before midnight, due to delays galore, trains planes and cars, sorry we are English! We both found it very, very hard to find any “faults” with this hotel. The only observation made was th... more

Third visit to Prague, first time at the Holiday Inn. The check in was swift and courteous, we arrived just before midnight, due to delays galore, trains planes and cars, sorry we are English! We both found it very, very hard to find any “faults” with this hotel. The only observation made was that the toilet seat was not soft closing! Always catches the wife out! The room was a good size, with quality fittings and furniture. The room was spotlessly clean, warm and very comfortable. Fridge, safe,iron and ironing board in room. Cups and saucers, kettle and beveridge ingredients, fresh milk was available from the bar, when we wanted a hot drink in the afternoon, after returning from our explorations. There is also an ice maker on the 5th floor. The three lifts were all working, we waited no longer than 20 seconds for one. We were bed and breakfast option, and again we were not disappointed. Hot options included, sausage 2 different options,bacon, eggs/omlettes/scrambled eggs.beans,mushrooms. Toast/bread/cossionts,cereals,jams,fruit,pan cakes. Tea,coffee, fruit juice etc. Something for everyone and throughly enjoyable it was. Wi-Fi was great and free in rooms. Saving the best till last ! THE STAFF. From the reception desk, the breakfast staff and chefs, cleaners and the numerous staff you don’t see behind the scenes, thank you so very much. Your thoughfullness, knowledge and professionalism is a credit to you, which makes the Holiday Inn, Prague, a superb hotel. Finally, a very special word for the bar and restaurant staff. SIMPLY THE BEST we have encountered in our 38 years of travelling.Fact. They made us both feel at home, with a fantastic can do mantra and courtesy and professionalism personified. Management are very good and are very,very fortunate to have these people working for them. Whatever amount your staff are paid, double it !! Finally,finally! The nearest underground station is 300 metres away. Uber/Bolt etc seem very popular apps to have. I still think of hailing a cab, as a man in a bowler hat simply raising his umbrella in the air ! But what do we know ? Would we stay at the Holiday Inn, Prague again ? Definitely YES!!!!! Thank you all, and have a Merry Christmas and a cracking 2024. Robert & Sandie.

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“Comfortable hotel with very friendly personnel ”

Lovely hotel, good location, cozy rooms, friendly personnel. I would like to thank Housekeeping team (Ljuda took care of my room) and Anastasiia from the Reception team. I had an issue with my flight delay and Anastasiia was very kind, helpful and professional to accommodate me. She is a gem to t... more

Lovely hotel, good location, cozy rooms, friendly personnel. I would like to thank Housekeeping team (Ljuda took care of my room) and Anastasiia from the Reception team. I had an issue with my flight delay and Anastasiia was very kind, helpful and professional to accommodate me. She is a gem to the hotel!

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“Excellent stay ”

I would have given more than 5 stars if available This is my preferred hotel while in Prague. Easy access via metro to and from city centre. All members of staff are a valuable asset. Thank you to all. Check in and check out was fast and efficient. Was recognised as a IHG Platinum Elite member an... more

I would have given more than 5 stars if available This is my preferred hotel while in Prague. Easy access via metro to and from city centre. All members of staff are a valuable asset. Thank you to all. Check in and check out was fast and efficient. Was recognised as a IHG Platinum Elite member and got an upgraded room on the executive floor. Room was clean and spacious with all amenities. Breakfast was more than plentiful as was lunch and dinner options. The hotel has been fully refurbished so you cannot fault it. As always very highly recommended

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“Lovely hotel”

Stayed here for a couple of nights when visiting friends in Prague a few days ago. The room was very nice and comfortable, all the staff we encountered were very friendly, helpful and courteous. The bar was great and we stopped here for cocktails on both evenings when we returned and before going... more

Stayed here for a couple of nights when visiting friends in Prague a few days ago. The room was very nice and comfortable, all the staff we encountered were very friendly, helpful and courteous. The bar was great and we stopped here for cocktails on both evenings when we returned and before going up to bed. The cafe was lovely too and we stopped here for a bit of lunch when we first arrived. The breakfasts in the mornings were great with a nice selection of food. Would definitely stay here again if visiting Prague again.

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