Residence Mysterius Old Town Prague

“Highly recommended”

There was a booking mistake in our 2 rooms, without going into the details. Why did I give it 5 stars? Because it's very easy to give 5 stars when everything is good, but you can never know how the hotel staff will behave when there's an issue. Mistakes happen even in a 7 star hotel, but you ca… more

There was a booking mistake in our 2 rooms, without going into the details. Why did I give it 5 stars? Because it's very easy to give 5 stars when everything is good, but you can never know how the hotel staff will behave when there's an issue. Mistakes happen even in a 7 star hotel, but you can never know how the hotel will treat it. The staff admitted the mistake and did everything they could to fix our experience, and they definitely did it. We were also honored by the hotel's owner's presence who apologized, fixed the inconvenience very quickly and we had an amazing and warm conversation. And this is why I gave it the highest score. However, this is not the only reason. The location is the best. The breakfast is delicious with a very helpful staff. The rooms are spacious. Literally more than I expected. And the most important: the amazing, friendly, helpful and kind staff, each one of them! This hotel staff made our stay in Prague super pleasant.

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“Not a 4 star hotel but a superb B&B in a fabulous location in the Old Town.”

Excellent location right at the back of Tyn Church and near the Astronomical Clock / Charles Bridge. Located in a quiet area but with excellent restaurants and pubs within strolling distance. A small 12 room hotel with 2 rooms per floor off the main stairwell. We had a top (6th) floor room which w… more

Excellent location right at the back of Tyn Church and near the Astronomical Clock / Charles Bridge. Located in a quiet area but with excellent restaurants and pubs within strolling distance. A small 12 room hotel with 2 rooms per floor off the main stairwell. We had a top (6th) floor room which was huge: King Bed, Wardrobe, Dresser, Table and Sofa. Double Wardrobe and fridge/coffee area in passageway with 2 x double wardrobes leading to huge bathroom. No balcony as advertised in the room description which was a disappointment. Downstairs there is a Reception on right of the main door and a lounge bar to left with the Breakfast Area in the basement. Breakfast good choice of hot/cold food and fruit juices / coffee available. Reception only opens at 8am - 8pm with access outside of these times by room key only, which was not to my personal liking. This is not a 4 star hotel, but a superb B&B. Airport transportation was arranged by the hotel even though we had a 9pm arrival and 7am departing flight. Taxi driver contacted us via WhatsApp to confirm that he was waiting for us and accepted 85 crowns in cash each-way. It was value for money but the disappointment for me was I tend to stay in 4* hotel chain so to find a room key waiting on the bar on arrival and no 24 hour reception open was a shock to the system. I guess the room rate gave the game away as I thought I was getting a bargain. I would like to return to Prague and stay in the same area but would look to stay in a more superior hotel rather than what felt like a converted apartment block. Don't get me wrong, the staff are lovely and the actual room size was fantastic. It could do with a lick of paint here and there and more up-to-date decor as it's a bit 1980's. Thank you, we did enjoy our stay.

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“Good hotel in heart of old city. Not 4 stars for sure.”

A hotel with a great location, right in the heart of the old city. In terms of room size - a family room made up of two bedrooms is perfect for a family of 4. The first reception guy who worked when we arrived was really nice and helped us with our luggage, helped with a late check-out (for a fee o… more

A hotel with a great location, right in the heart of the old city. In terms of room size - a family room made up of two bedrooms is perfect for a family of 4. The first reception guy who worked when we arrived was really nice and helped us with our luggage, helped with a late check-out (for a fee of course) and was generally nice and helpful. Disliked · The furniture in the room is very old, to the point that the bed in the master bedroom is falling apart. The carpet is very old and stained. The handle of the shower and the balcony both fell apart the first time I opened it. The guy at the front desk who worked the last day was rude and decided to teach me the manners. Reasonable breakfast, nothing more. The rating on the website definitely doesn't match reality. Long waiting times for them to refill of the missing food.

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