Description
Be sure to enjoy recreational amenities, including a health club, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours)..
With a stay at Four Points By Sheraton Cuenca in Cuenca, you'll be connected to the convention center, just steps from Mall del Rio and a 3-minute drive from Museum of Metals. This hotel is 1.2 mi (1.9 km) from Cuenca Botanical Garden and 1.4 mi (2.3 km) from Alejandro Serrano Aguilar Stadium.. Distances are displayed to the nearest 0.1 mile and kilometer. Mall del Rio - 0.1 km / 0.1 mi Mirador de Turi - 1.4 km / 0.9 mi Museum of Metals - 1.4 km / 0.9 mi Cuenca Botanical Garden - 2 km / 1.2 mi Galeria FVega - 2.2 km / 1.4 mi Alejandro Serrano Aguilar Stadium - 2.4 km / 1.5 mi Pista De Bicicross Bmx Cuenca - 2.4 km / 1.5 mi Cuenca Municipal Planetarium - 2.6 km / 1.6 mi Inter-American Center of Popular Arts - 2.8 km / 1.7 mi Sombrero Museum - 2.9 km / 1.8 mi Río Tomebamba & Calle Larga - 3 km / 1.9 mi Chahuarchimbana House Museum - 3 km / 1.9 mi Las Conceptas Museum - 3.1 km / 1.9 mi University of Cuenca's Orchid Garden - 3.1 km / 1.9 mi Museum of the Aboriginal Cultures - 3.1 km / 1.9 mi The preferred airport for Four Points By Sheraton Cuenca is Cuenca (CUE-Mariscal Lamar) - 8.5 km / 5.3 mi . Near Mall del Rio.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Shops in hotel
- Parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Coffee machine
- Garden
- Hair dryer
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Room service
- Safe
- Security
- Serviced office
- Terrace
- Wedding service
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Gym and SPA
- Gym
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 685 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 5 featured reviews out of 685 TripAdvisor reviews
5
51bethp
Kennesaw, Georgia
08/07/2026
“You will receive top-tier service here.”
My family stayed here for 10 days while visiting relatives and we found the hotel to be luxurious, clean and in a great location. The people who work here are amazing. Especially in the dining room—we received exceptional service from gentlemen like Carlos, Rodolfo and Gino. Really everyone was s… more
C
carlosvelascoteran
Dallas, Texas, United States
04/07/2026
“Great hotel in a beautiful city.”
The Four Points by Sheraton Cuenca hotel is excellent. It is set in a prime location, overlooking part of the beautiful city. Hotel staff are outstanding. The restaurant is excellent, we ate breakfast several days and dinner once, food was great. Hotel has secured parking.
J
Julio C
Costa Rica
20/04/2026
“People make the difference”
An excellent hotel. Room clean. Just in front of the Convention Center, that for me was a plus, since I came to lecture in a congress. All employees make your stay the best one. At restaurant we were lucky to have Adriana, Teresa, Francisco and Tito as host and they want to make that extra mile to … more
M
Michael M
16/12/2025
“Excellent Hotel and Service”
The service is excellent and the hotel is a great value. I want to personally thank Andres, Darin and Teresa among everyone else for taking care of me.
K
Karen T
16/08/2025
“Visiting a beautiful place”
I really enjoyed visiting the restaurant because the service and food were delicious, and the staff was also very attentive. I would recommend coming here to eat and visit the hotel.
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