Description
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..
A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Civic Plaza.. Distances are displayed to the nearest 0.1 mile and kilometer. Esqueletologia Museum - 0.2 km / 0.1 mi San Blas Park - 0.2 km / 0.1 mi Plaza Rotary Market - 0.3 km / 0.2 mi Civic Plaza - 0.3 km / 0.2 mi Museum of the Canari Identity - 0.3 km / 0.2 mi Calderon Park - 0.4 km / 0.2 mi Las Conceptas Museum - 0.5 km / 0.3 mi New Cathedral of Cuenca - 0.5 km / 0.3 mi Convent of the Assumption - 0.6 km / 0.4 mi Museum of the Aboriginal Cultures - 0.6 km / 0.4 mi Ro Tomebamba & Calle Larga - 0.7 km / 0.4 mi Church of Santo Domingo - 0.7 km / 0.4 mi Inter-American Center of Popular Arts - 0.7 km / 0.5 mi Puente Roto - 0.8 km / 0.5 mi San Francisco Plaza Market - 0.8 km / 0.5 mi The preferred airport for Hotel Casa San Rafael is Cuenca (CUE-Mariscal Lamar) - 2.6 km / 1.6 mi . In Cuenca (Cuenca Historic Center).
Take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM..
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Reception
- 24-hour reception
- Multilingual staff
- Parking
- Nearby free parking
- Nearby parking
- Shuttle transfer
- Airport transfer
- Transport service
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Breakfast in bed
- Café
- Fax/photocopier
- Fireplace
- Ironing service
- Laundry
- Luggage storage
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Wake-up call service
- Bars
- Coffee/tea in public areas
- Restaurants
- Breakfast in bed
- Gym and SPA
- Massages
- Accessibility
- Lift with braille
- Languages
- English
- Spanish
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 570 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cuenca
Showing 4 featured reviews out of 570 TripAdvisor reviews
M
mandrespaezec
Quito, Ecuador
06/04/2026
“Excelente servicio y desayunos muy ricos. Una muy buena recomendación para hospedarse al 100%”
I like it because I love the breakfast they have, the rooms are very clean and relaxing for a long day. I love it and of course I'll be back
B
Brandy M
17/02/2026
“Carnival in Cuenca”
The staff is awesome. Breakfast included in stay was delicious. Diaily Breakfast. Some days were omelets others pancakes; everyday there was juice yogurt, granola toast with butter and jam , coffe and tea. Secure building. We visited during carnival and we able to use the dryers for wet cl… more
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Warp27
Munich, Germany
12/06/2025
“A superlative boutique hotel”
We stayed for 3 days in this small family owned boutique hotel, which is located in downtown Cuenca. Everything was superlative, especially the person service of the hotel owner and his staff. A place which is absolutely recommendable to everyone who has time left for this beautiful Ecuadorian ci… more
M
mjr0174
Guatemala City, Guatemala
31/05/2025
“Good experience, but loud”
Overall enjoyable stay. Close to the airport and downtown, staff friendly, rooms clean, included breakfast enjoyable. The only issue is that it can be quite loud - the windows/walls don't have much in the way of insulation, so bring ear plugs. I stayed at Apartamentos Otorongo at the end of my trip… more
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