Hilton Addis Ababa

“My all time favourite place to stay in Addis for almost two decades”

★★★★★ Summary A long-standing guest shares over two decades of experience at the Hilton Addis Ababa, highlighting consistently warm service, strong staff relationships, and professional management handling of a recent concern. The hotel remains a preferred choice and is highly recommended. Review… more

★★★★★ Summary A long-standing guest shares over two decades of experience at the Hilton Addis Ababa, highlighting consistently warm service, strong staff relationships, and professional management handling of a recent concern. The hotel remains a preferred choice and is highly recommended. Review I have been coming to the Hilton Addis Ababa since 2003. During that time, I have lived and worked in Ethiopia in both the tourism and humanitarian sectors, and although I now live in Europe, I still return to Addis every year. Staying at the Hilton has always been a special part of those visits, and over the years I have come to know many of the wonderful concierge, spa, health club, and other staff members, some for well over a decade. During my most recent stay, I experienced a matter that required management attention. The General Manager and his team handled the situation with professionalism, respect, and genuine courtesy. The issue was addressed through a constructive and polite dialogue, and I felt genuinely listened to as a guest. Having worked in tourism and hospitality for ten years earlier in my career, I strongly believe that guests have a responsibility to approach any concerns with respect toward staff and management. Throughout this process, I made every effort to communicate my concerns respectfully, and that respect was fully reciprocated. Hilton Addis Ababa remains a hotel with a long-standing tradition and a team of dedicated professionals who clearly care about their guests. It continues to offer a welcoming and comfortable environment that feels like a green oasis in the city. I highly recommend the Hilton Addis Ababa. Whether for an overnight stay or a day visit, it consistently delivers friendly and professional hospitality. Even as Addis Ababa continues to grow and new hotel options emerge, the Hilton will remain my hotel of choice.

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“Warm and Attentive Hospitality”

I had a wonderful stay at Hilton Addis Ababa. The staff were exceptionally friendly and supportive, especially Ana H., Rahel, Antner, Tamir, and Tolani. They helped coordinate local transport during my stay and consistently made sure I received excellent service. Their warmth, attentiveness, and ge… more

I had a wonderful stay at Hilton Addis Ababa. The staff were exceptionally friendly and supportive, especially Ana H., Rahel, Antner, Tamir, and Tolani. They helped coordinate local transport during my stay and consistently made sure I received excellent service. Their warmth, attentiveness, and genuine hospitality made my experience truly enjoyable.

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“A Great Stay with a Pleasant Staff.”

We are very familiar with the Hilton Addis Ababa hotel having stayed there 8-10 times. We have only had a pleasant experience and what we appreciate about the hotel the most is the unbelievable kindness of the entire staff. Such friendly and helpful people who provide professionally any reasonable … more

We are very familiar with the Hilton Addis Ababa hotel having stayed there 8-10 times. We have only had a pleasant experience and what we appreciate about the hotel the most is the unbelievable kindness of the entire staff. Such friendly and helpful people who provide professionally any reasonable request. It is hard to single out staff members, but when I was there on business this month I would like to extend my appreciation to Rahel, Anteneh, Mesert, Tedy, Lesan, and Tolani. In addition to these individuals, the service that we received during breakfast and the evening buffet was excellent. My wife shames me by challenging me to be more Ethiopian. I agree, such kind and helpful people who assist others joyfully. I can learn a great from their behaviour and maybe save my marriage🤣. Thank you for an amazing four days.

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“Good stay”

The location is unbelievable and the views as well. Also the atmosphere is very nice! In the middle of the city.