Original Sokos Hotel Presidentti

“Very comfortable stay at this Hotel ideally located.”

Location was perfect within 5 mins walking distance from the main train station. We arrived after midnight to a warm welcome which was lovely after a long day travelling. Check in was prompt. Breakfast was fantastic with something to please everyone in our family and it was constantly being toppe... more

Location was perfect within 5 mins walking distance from the main train station. We arrived after midnight to a warm welcome which was lovely after a long day travelling. Check in was prompt. Breakfast was fantastic with something to please everyone in our family and it was constantly being topped up so no matter what time you had breakfast there was enough food. The rooms were very warm and comfortable and they follow an eco friendly ethos on cleaning so the client requests if and when they need room clean or change of towels etc. which works quiet well. Helsinki is a compact city and this hotel is ideally located to all the main sites. I would definitely stay here again.

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“Well-located, quiet, no bad surprises”

A rather busy place, especially the breakfast room, but well-located in central Helsinki. The room was what you expect in the category, with a fairly good bed and quiet, mostly thanks to being an inside atrium view. A shopping mall is situated close by.

“Small improvements would make this hotel a jewel”

Hotel Presidentti is in a fantastic position near Kamppi and ciru center and has a great restaurant (Manu) and beautifully decorated rooms. Staff was also helpful. There are a few downsides though, that management has to improve. We were visiting as a family of 2 adults and 2 children with a dog.... more

Hotel Presidentti is in a fantastic position near Kamppi and ciru center and has a great restaurant (Manu) and beautifully decorated rooms. Staff was also helpful. There are a few downsides though, that management has to improve. We were visiting as a family of 2 adults and 2 children with a dog. They have a policy in the hotel of cleaning the room every 3 days. As everyone can imagine, not having sheets and towels changed (we only had 2 towels for 4 people), garbage not removed, mugs and glasses not washed etc etc, made our stay look as an airbnb stay and not in a 4* hotel. We asked reception to please come and clean more often and they replied no. This was outrageous because a) there is no rule or policy from their sustainability provider, Greenkey , that says not to clean rooms especially when a guest requests it! And b) in their own TV it says that we can request cleaning more often if we want. Also, our cleaning day was without mopping the floor ... Well, having a dirty room for 1 week was not helping to a relaxing week. We understand that probably most guests are there for business, so no more than 2 nights, but please don't be so strict about this policy. The mini bar in one room was found empty and the safe box was not working until we asked 3 times to fix it. Breakfast was good but repetitive, but this is normal if most guests stay here just a couple of days. There is so little you can do to make everyone's stay so much better!

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“No in-room dining on a Sunday”

This hotel scores high on location as most attractions in Helsinki are within walking distance. Other than the location, the hotel scores on account of sauna and pool facilities. The room was comfortable but there was no remote for the TV. I had to call the reception for a remote but they could p... more

This hotel scores high on location as most attractions in Helsinki are within walking distance. Other than the location, the hotel scores on account of sauna and pool facilities. The room was comfortable but there was no remote for the TV. I had to call the reception for a remote but they could provide one that works. The TV therefore had to be switched off manually by reception staff. I stayed at this hotel for one night (Sunday to Monday) and I was informed upon arrival that the room will not be ready until 3 pm. They offered to store my bag but didn't inform me there was no room service or hotel dining options available on a Sunday. Upon returning to the hotel close to 7pm to collect the room keys, I asked reception up to what time room service will be available. I was informed there was no in-room or restaurant dining in the premises on a Sunday. By that time it was too late for me to dine out as most shops/restaurants close early on a Sunday in Helsinki. There was no mini bar or bottled water in the room but there were tea/coffee making facilities. The toilet and wet room were not separated and this caused the entire bathroom/toilet to get wet when having a shower. I wish they had a door or shower curtain to separate the shower because I didn't like the feel of the wet floor. The hotel decor is dated and the breakfast room definitely requires refurbishment.

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