Mgm Hôtels & Résidences – Résidence Le Roc Des Tours

“Perfect family snowboarding holiday, Hotel is lovely.”

We went to Le Roc Des Tours for the UK half term break (Feb 2020). The hotel is lovely, fantastically located and the staff are great. We opted for this resort due to it's short transfer time from Geneva (1 1/4 hours). we arrived late but had a number to call on arrival and all was well. The rooms… more

We went to Le Roc Des Tours for the UK half term break (Feb 2020). The hotel is lovely, fantastically located and the staff are great. We opted for this resort due to it's short transfer time from Geneva (1 1/4 hours). we arrived late but had a number to call on arrival and all was well. The rooms are beautiful, we only opted for a 1 bedroom complex for 4 of us, (2 adults 2 kids) and this was fine for the week. The kitchens are well supplied with good quality appliances. There are dressing gowns, slippers, towels all supplied. Beds are really comfy and the rooms are underfloor heated. Kids had the fold out sofa bed in the lounge which was a good size and also comfy too. The hotels` location is perfect, ski lifts outside the lower level and the main town just outside upper the reception. Sherpa supermarket is 3 mins walk from the hotel, lots of good restaurants and little bars all within easy reach. Facilities at the hotel are fantastic, free spa stuff, (pool, Hamman, and sauna), are all a good size and really clean and well looked after. Fast and efficient lift and beautiful views down the valley. Good size, clean and safe storage room for skis, snowboards and boots which is heated too. Overall a great family location, hotel is lovely surprise and the village is beautiful.

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“Wonderful stay in modern and well located apartments”

We had our family ski break in January 2017 for the first time in Le Grand Bornand. The Roc des Tours is a brand new resort (opened in December 2016) and we believe we were the first tenants in the apartment we rented. We rented a three-bedroom apartment and were fully satisfied. The apartment (B10… more

We had our family ski break in January 2017 for the first time in Le Grand Bornand. The Roc des Tours is a brand new resort (opened in December 2016) and we believe we were the first tenants in the apartment we rented. We rented a three-bedroom apartment and were fully satisfied. The apartment (B10) had three double rooms and two bathrooms, two TVs and free wifi everywhere. Towels and bed linen are provided. The apartment is really well equipped (even has a wine cellar in the kitchen). The balcony overlooks the ski slopes and you get full sun and light all day long. With regards to the amenities, there is also a laundry room with dryer and washing machine in the building if needed (we did not need to use it and it was just installed during our stay). The wellness area with the pool, sauna, steam room, jacuzzi and gym is really pleasant and very clean. However the pool could do with a few extra degrees (sometimes a bit cold). Bathrobes and towels are also available free of charge at reception. Staff is extremely friendly and offers great service, you can pick up your fresh baguette in the morning at reception instead of going all the way to the Boulangerie. You can also borrow raclette/fondue machines at reception and DVD players (this is the only regret we have since we wanted to use a DVD player for our 4 year old daughter) but they had not yet received the DVD players but this is a detail. Cleaning is done once a week and they change your towels if you stay for a week. With regards to the location, well if you go skiing, this is ideal and you will not need your car at all. The ski lift is only 30 meters away and there is a ski room in the residence with ski boots heating racks and if you miss anything or need to rent skis, there is a ski sport shop in the residence on the ground floor so not a problem at all. To park your car, there is no garage but plenty of free car park right in front of the residence. One doubt I have though is about the lifts within the residence: the residence is made of three chalets on top of one another but which communicates together via two separate lifts. We were there in low season so that was okay but I can imagine quite some waiting time or jams in the lifts during high seasons. In addition, it would be useful to look after the sequence of operations of the lifts (goes up even if you want to go down or does not stop even at your floor even if you called it). Overall I would say this is a fantastic place to stay and would recommend it. I hope the residence will be well maintained over the years (it was brand new for us) because I'd like to go back and get the same impression as this year.

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