Mgm Hôtels & Résidences – Résidence Chalets Éléna

“Great apartments in Les Houches”

Just returned from a week long break at Chalet Elena. We had a 2 bedroom apartment that would sleep 6 comfortably. The kitchen is good, with lots of crockery/cutlery/glass wear etc. The beds were really comfortable and the space overall is really quiet - perfect for families. There is an outst… more

Just returned from a week long break at Chalet Elena. We had a 2 bedroom apartment that would sleep 6 comfortably. The kitchen is good, with lots of crockery/cutlery/glass wear etc. The beds were really comfortable and the space overall is really quiet - perfect for families. There is an outstanding pool and spa which i used every day. It was popular, but never overly busy. Great sauna and ice bath. The buses to the ski resorts were within 2 mins walk from the front of the hotel, and there is a really friendly ski hire shop next door. The supermarket is about a 5 mins walk, and there is an excellent fromagerie that also sells fresh bread etc about 3 mins walk away. The staff were all helpful and friendly. We would not hesitate to book again. Oh, and the skiing in Chamonix is outstanding too, but there are plenty of reviews about that elsewhere. One word of warning, I would not want to lose a key or break anything, as the charges for doing so are punitive.

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“Great ski base”

First things first I would absolutely stay here again as would I stay in another MGM complex. Stayed in a two bedroom apartment ample living space for 6 adults. There were 4 of us. Things that might be helpful. One hairdryer in our apartment. Nespresso machine with 3 capsules on arrival (if I’d… more

First things first I would absolutely stay here again as would I stay in another MGM complex. Stayed in a two bedroom apartment ample living space for 6 adults. There were 4 of us. Things that might be helpful. One hairdryer in our apartment. Nespresso machine with 3 capsules on arrival (if I’d known I would have brought extra from home). Swimming pool towels are in the apartment - you get one only for duration your stay. If you want to change this will cost. Toilet roll - again you are provided a roll in each bathroom you either have to buy more yourself or pay at reception. On leaving make sure you empty bins, clean dishes and put them away. Towels and bathrooms must be put in bathroom. Fridge/ freezer must be empty - as pervious reviews the charges for not doing this are extensive. The reception bar area closes at 8 a shame as it’s a lovely socialable area. Washing and dryer facilities are available - tokens can be purchased from reception €7 each. They looked good. Each apartment has its own ski locker - key is the apartment key - outstanding locker room and facilities within. Swimming pool area really nice. Unfortunately the sauna seemed to shut down every third day when we were there however when it was working it was great. Bus -ski 1 will take you where you need. There’s a bus timetable at the stops and a QR code which will show you live time the buses and allow you to get to stops in plenty time. Local shops within walking distance however a larger supermarket (think u store or similar) can be accessed by bus ( ski 1) towards Chamonix it’s a few stops away from apartments but the bus stop is right outside the supermarket so you can’t miss it. Can walk down hill to gondola however if you have kids, skis and the live bus tracking would recommend just getting the bus!

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“Great complex close to Chamonix-Mont-Blanc”

Relatively new apartment complex with excellent facilities: indoor swimming pool, hammam, sauna and whirlpool. All facilities are also accessible to children. There is a bus stop in front of the entrance with a connection to Chamonix every half hour. We have made little use of our car because of t… more

Relatively new apartment complex with excellent facilities: indoor swimming pool, hammam, sauna and whirlpool. All facilities are also accessible to children. There is a bus stop in front of the entrance with a connection to Chamonix every half hour. We have made little use of our car because of the free bus tickets. Parking garage with EV chargers (not used them myself but assume they work). Two pints of attention: No restaurant facilities, but they have a breakfast service; great bread from the bakery! In addition, noisy road at the back of the complex. In the winter this is not an issue (windows closed) but if you sit on your balcony in the summer you will hear it. Complex is a must!

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“Second visit and it’s gone down hill”

It’s a great hotel but unclean apartment and problem with the spa let it down. Ok, this is my second visit and you can’t fault the place. However, it feels more run down since my first visit and the upkeep is no longer happening. The bathroom in our apartment was disgusting with mould everywhere… more

It’s a great hotel but unclean apartment and problem with the spa let it down. Ok, this is my second visit and you can’t fault the place. However, it feels more run down since my first visit and the upkeep is no longer happening. The bathroom in our apartment was disgusting with mould everywhere: on the ceiling, the walls and floor of the shower. It was as if the cleaner hadn’t even bothered to go into it. The spar shower temperature gauge doesn’t work and there was no soap there. It generally looked as though no care had been taken to look after the place. On the whole, the place is nice but when you pay for four stars, you expect it.

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