Mercure Angouleme Hotel De France

“A good place to stay in the centre of the old town of Angouleme”

this hotel is right opposite the superb covered market and an easy walk to the various points of interest in the city. It is in the old town, up the hill so has lovely views. There is a spacious underground carpark exclusive to the hotel, which one has to pay for, but worth it. Our room was fin… more

this hotel is right opposite the superb covered market and an easy walk to the various points of interest in the city. It is in the old town, up the hill so has lovely views. There is a spacious underground carpark exclusive to the hotel, which one has to pay for, but worth it. Our room was fine, we had a good view of the market and down the valley. It had a walk in shower which suits me better. there was a big vintage car rally going on that weekend, which we didn't know about,so the city and hotel were very busy. It made a lively atmosphere, but rather noisy at night in the square below, There is a lovely garden behind the hotel where one can sit with a drink etc. The views from there are superb. `it is also very useful if you have a doggie like me! The staff are very friendlly and helpful in particular Estelle was a great receptionist We at in the `bistro there both nights as the city restaurants were all booked up. The food and service was very good indeed. The breakfast buffet was excellent with lots of choice. Angouleme is well known for the comic artistry , there are many large murals, and a great art gallery of comic artists

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“generally good save for the bathroom design”

Privilege room, very spacious with a comfortable bed. But, it took us ages to realise that you could "turn off" the glass panel looking from the room into the bathroom. We really did NOT want to see our partner on the toilet! The plug in the basin was broken and we were not keen on the "wetroom" p… more

Privilege room, very spacious with a comfortable bed. But, it took us ages to realise that you could "turn off" the glass panel looking from the room into the bathroom. We really did NOT want to see our partner on the toilet! The plug in the basin was broken and we were not keen on the "wetroom" principle. Breakfast was okay, with plenty of choice and produce seemed to be of good quality. The bar was well-stocked. The hotel is well situated for the town and the garden would be lovely in good weather. The staff were very helpful and pleasant.

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“Good value hotel in a good location”

Our accessible room (125) felt good quality, and was spacious. It had a view over the gardens. Overall it was excellent, and good value. The hotel is situated close to the city centre. As it was Assumption Day (lots of restaurants closed) we ate in the hotel bistro - Bardy - which was very pleasant… more

Our accessible room (125) felt good quality, and was spacious. It had a view over the gardens. Overall it was excellent, and good value. The hotel is situated close to the city centre. As it was Assumption Day (lots of restaurants closed) we ate in the hotel bistro - Bardy - which was very pleasant (we were otside in the courtyard) but struggled to cope with the number of guests. I don't know if they had staff absences or were just unable to cope with high demand).

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“OK, but could be better”

This is rated as a four star hotel but the facilities could be dramatically improved. What’s good: Central position close to the old part of town and the market. Generally helpful reception staff. Comfortable bed Character building, garden and terrace. Good bar staff Food in restaurant good if not… more

This is rated as a four star hotel but the facilities could be dramatically improved. What’s good: Central position close to the old part of town and the market. Generally helpful reception staff. Comfortable bed Character building, garden and terrace. Good bar staff Food in restaurant good if not great. What’s not good: One ancient lift Ineffective AC - cannot be set lower than 22 degrees and can’t cope with the summer heat. Tired decoration and .low quality furniture not in keeping with the building. Basic toiletries supplied . Instant coffee and tea stand in room but no mugs and no milk. Understaffed and overworked restaurant staff. No help available for baggage even for those with disabilities.

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