Mercure Brive

“Good base for Brive town, Correze/Dordogne departments.”

Good situation, in nice surroundings, close to A20 but no road noise either inside or out on the terrace or in the pool. Very attentive front of house staff with pleasant attitudes. Good English used when necessary. Room was adequate in size and well serviced by the domestic staff. No drawers for c… more

Good situation, in nice surroundings, close to A20 but no road noise either inside or out on the terrace or in the pool. Very attentive front of house staff with pleasant attitudes. Good English used when necessary. Room was adequate in size and well serviced by the domestic staff. No drawers for clothing so you live out of your suitcase which isn’t great if staying several days. Restaurant and bar very good although lunch and evening meal every day was the same menu. Hey Brive has loads of cafes and restaurants! Would I stay again? Yes most definitely.

less

“Not the best Mercure Hotel Ever”

There is not much wrong but the trouble with staying on a Sunday evening is that it is very quiet (restaurant is shut). But, nevermind, the bar was open and we were able to get a drink before eating out at restaurant very close by. The first issue was that my red wine was stale/corked as it came fr… more

There is not much wrong but the trouble with staying on a Sunday evening is that it is very quiet (restaurant is shut). But, nevermind, the bar was open and we were able to get a drink before eating out at restaurant very close by. The first issue was that my red wine was stale/corked as it came from an open bottle. I pointed this out and the lady was very reluctant to open another bottle. It seemed like she did not beleive me! Our room was comfortable enough but the hotel needs a refurb. It was just a little bit tired with peeling paint in the bathroom and old flooring etc etc. We use Accor hotels a lot - this one needs some work.

less

“UNIMPRESSED”

Where were the staff? We tried to check in at 4.00 pm but there were not staff anywhere. We rang the buzzer several times and after 15 minutes, one staff member turned up. A sort of apology to the effect that her buzzer receiver was not responding to the Reception one. She also seemed to be the… more

Where were the staff? We tried to check in at 4.00 pm but there were not staff anywhere. We rang the buzzer several times and after 15 minutes, one staff member turned up. A sort of apology to the effect that her buzzer receiver was not responding to the Reception one. She also seemed to be the only staff member around until just before the restaurant opened at 7.00 pm, when several restaurant staff arrived. We had stayed at this hotel many years ago and had forgotten how small the rooms were. As Gold members of ACCOR, we were upgraded to a privilege room, but same size as ever other room but we did have a Nespresso machine which we never use! The pillows were either hard as rock or as flat as can be, most uncomfortable all round. IBIS and Campanile rooms are about the same size as these and half the price. it was particularly disappointing because the previous night we had stayed at Val de Reuill Mercure, near Rouen and what a difference. No comparison at all, just as different as chalk and cheese.

less