Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. This property has received its official star rating… more
With a stay at Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.. Distances are displayed to the nearest 0.1 mile and kilometer. Historic Fortified City of Carcassonne - 0.1 km / 0.1 mi Basilica of St. Nazaire and St. Celse - 0.1 km / 0.1 mi School Museum - 0.1 km / 0.1 mi Aude Gate - 0.2 km / 0.1 mi Museum of Chivalry, Arms & Archery - 0.2 km / 0.1 mi Narbonnaise Gate - 0.4 km / 0.2 mi Theatre Jean Deschamps - 0.4 km / 0.2 mi Château Comtal - 0.4 km / 0.2 mi Chapeau Rouge - 0.6 km / 0.4 mi Museum of the Middle Ages - 0.7 km / 0.4 mi Le Musée de la Torture de Carcassone - 0.8 km / 0.5 mi Old Bridge - 0.8 km / 0.5 mi Pont-Neuf de Carcassonne - 1 km / 0.6 mi Raymond Chesa Leisure Park - 1.1 km / 0.7 mi Basilica of Saint-Nazaire - 1.1 km / 0.7 mi The nearest airports are: Carcassonne (CCF-Pays Cathare) - 8.2 km / 5.1 mi Castres (DCM-Mazamet) - 62.1 km / 38.6 mi Blagnac Airport (TLS) - 107.3 km / 66.7 mi . In Carcassonne (City of Carcassonne).
Satisfy your appetite for lunch or dinner at La Barbacane 1 étoile, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Games room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' board games
- Bars
- Bar
- Pool bar
- Snack bar
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Hot tub
- Massages
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2404 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Carcassonne
Showing 4 featured reviews out of 2404 TripAdvisor reviews
D
DavidGHallett
Adelaide, Australia
26/06/2026
“A special hotel in a medieval citadel”
This hotel is situated in the old town of Carcassonne. It's a unique hotel in a unique city. Lots of ups and downs getting around but it's so special. If you arrive by car you park outside of the citadel, and they drive you to the front door and bring your bags to the room. No lifting required. We … more
C
ChristineBindert
Cascais, Portugal
17/07/2026
“Excellent location”
Fantastic location inside the walled city of Carcassonne. Our room was nice and well appointed. Service however was hit or miss. We got the feeling that most of the staff had just arrived for the summer. They seemed to lack basic training which for a 5 star hotel is not acceptable. Same for the res… more
T
travelmeghan
Bordeaux, France
30/07/2026
“Beautiful hotel - Did not feel like a 5 stars hotel - MAJOR flaw during summer. PLEASE READ”
Liste Liked -Location in the center of the citadelle close to everything -Beautiful building -comfortable bed -beautiful pool area (which should not be allowed for children as it is very small pool). -staff for the parking to hotel and hotel to parking ride very nice. Disliked -Did not fee… more
C
csteets
Sedona, Arizona
05/07/2026
“Rooms are extremely dated…”
The hotel common spaces are beautiful. It’s too bad the rooms are so dated. The air conditioning is not up to the heat of summer. The room boarded on uncomfortable. I had to sleep on top of the duvet. Be aware that if you get a discount rate on your room they drop the quality of your room. So… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 8
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