Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).. This property has received its official star rating… more
With a stay at Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.. Distances are displayed to the nearest 0.1 mile and kilometer. Historic Fortified City of Carcassonne - 0.1 km / 0.1 mi Basilica of St. Nazaire and St. Celse - 0.1 km / 0.1 mi School Museum - 0.1 km / 0.1 mi Aude Gate - 0.2 km / 0.1 mi Museum of Chivalry, Arms & Archery - 0.2 km / 0.1 mi Narbonnaise Gate - 0.4 km / 0.2 mi Theatre Jean Deschamps - 0.4 km / 0.2 mi Château Comtal - 0.4 km / 0.2 mi Chapeau Rouge - 0.6 km / 0.4 mi Museum of the Middle Ages - 0.7 km / 0.4 mi Le Musée de la Torture de Carcassone - 0.8 km / 0.5 mi Old Bridge - 0.8 km / 0.5 mi Pont-Neuf de Carcassonne - 1 km / 0.6 mi Raymond Chesa Leisure Park - 1.1 km / 0.7 mi Basilica of Saint-Nazaire - 1.1 km / 0.7 mi The nearest airports are: Carcassonne (CCF-Pays Cathare) - 8.2 km / 5.1 mi Castres (DCM-Mazamet) - 62.1 km / 38.6 mi The preferred airport for Hotel de la Cité Carcassonne - MGallery Collection is Juan Santamaria Intl. Airport (SJO). . In Carcassonne (City of Carcassonne).
Satisfy your appetite for lunch or dinner at La Barbacane 1 étoile, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Games room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Kids' board games
- Bars
- Bar
- Pool bar
- Snack bar
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Hot tub
- Massages
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2392 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Carcassonne
Showing 5 featured reviews out of 2392 TripAdvisor reviews
Y
Y586YJchristinec
09/11/2025
“Beautiful Hotel”
The hotel is situated in a fortress (that's how we can explain it to Americans), it's beautiful, and we were well accommodated. It was off-season so the crowds weren't too bad. Beautifully located next to an ancient Church where St. Dominque preached! If you are American and like the old France,… more
R
Robert R
20/10/2025
“Wonderful Hotel”
We loved Hotel de la Cite. The staff couldn't have been more helpful. The location inside the medieval wall was magical. The food was fabulous. The only negative is that there is no onsite parking. But given everything else, the short walk was well worth it. Wish we had stayed longer. Highly… more
O
ozuko
United Kingdom
24/09/2025
“A warm welcome and very classy…”
Six of us shared a lovely bottle of red as a night-cap and the staff were welcoming and friendly and sat us in the beautiful library. The nuts and olives were free. It felt very sophisticated and homely.
T
Trail22550032254
Vancouver, Washington
10/12/2025
“Have dinner here and take in the beauty of the hotel, but don’t stay here.”
This wasn’t a good experience I’m sorry to report. We were picked up at the offsite parking lot by a man who worked for the hotel. The car was filthy. The man gave us history as he drove us to the hotel which was nice- but he stayed close to us at check in and continued his lecture. He followed us … more
P
Passport00399188982
North Vancouver, Canada
23/09/2025
“Poor service at Hotel de la Cite in Carcassone.”
The hotel is a lovely property located in the medieval town of Carcassone. We got a big room on the ground floor which was very nice albeit dark. The trouble wasn’t the property, it was the horrible service. Now I don’t usually write negative reviews but this time I felt it was important. First to … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 8
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