Hilton Garden Inn Paris La Villette

“Excellent”

I stayed at the hotel from July 19 to July 20. The hotel itself is beautiful and located in a historic building, which gives it a unique charm. I would especially like to recognize the team member who welcomed us at the front desk. Unfortunately, I didn't catch his name, but it was truly one of t… more

I stayed at the hotel from July 19 to July 20. The hotel itself is beautiful and located in a historic building, which gives it a unique charm. I would especially like to recognize the team member who welcomed us at the front desk. Unfortunately, I didn't catch his name, but it was truly one of the warmest and most genuine welcomes I have experienced. He asked all the questions normally required by the brand standards—and even more—which showed that the hotel genuinely cares about each individual guest. He was exceptionally polite, friendly, and happy to answer all of our additional questions. Employees who deliver service at this level are the reason guests return. His professionalism and genuine hospitality will stay in my memory for a long time. As a Diamond member, I was also pleasantly surprised with a complimentary room upgrade. The room was amazing, featuring a skylight that offered a wonderful view of the summer sky. It was spotlessly clean and very comfortable. Breakfast fully met the brand standards, and I especially enjoyed the signature waffles. The complimentary water stations on every floor and the free guest laundry are thoughtful amenities that make this hotel even more convenient. Thank you to the entire team for making our stay so enjoyable. I would be happy to stay here again and would gladly recommend this hotel to other travelers.

less

“Great product and great staff”

Brand new hotel still in opening phase offering a pristine product. Great staff all across the departments. A very big thank you to Dramane, from Housekeeping, who moved mountains to rearrange the bedding and turn it to feather-free. A very nice stay.

“Honest Review: First time in Paris”

This was our first time in Paris and as Gold Members we wanted to try and stick to the Hilton brand. The Hiltons in the city were double or triple the price. We found the staff to be very helpful and our room was larger than expected. The breakfast was very good (and free) and it was truly a mode… more

This was our first time in Paris and as Gold Members we wanted to try and stick to the Hilton brand. The Hiltons in the city were double or triple the price. We found the staff to be very helpful and our room was larger than expected. The breakfast was very good (and free) and it was truly a modern hotel. The location is terrible and I blame myself for not putting more time in researching that. It’s not safe and a very run down portion of the city. The hotel was out of laundry detergent and it was a rough experience going down the street to find some. We ended up using Uber a lot to get into the city just to avoid the area and the sketchy metro. The AC in the room is not strong at all. The laundry is free but a load will take you over 3 and a half hours to complete. There’s one washer and a drier on its last legs. We would not stay here again due to the location but the building and staff were above average.

less

“Good Budget-Friendly Paris Stay With Great Amenities but TERRIBLE WiFi”

The Hilton Garden Inn Paris La Villette was a solid value stay for Paris, especially since hotels closer to the main attractions can get very expensive quickly. The hotel is close to the metro, so getting around the city was still pretty convenient. One feature I genuinely appreciated was the laund… more

The Hilton Garden Inn Paris La Villette was a solid value stay for Paris, especially since hotels closer to the main attractions can get very expensive quickly. The hotel is close to the metro, so getting around the city was still pretty convenient. One feature I genuinely appreciated was the laundry room. If you plan on using it, bring a laundry pod or two with you. They do charge a small fee for detergent if needed, but it can be billed directly to your room. Washing and drying were free, which was honestly a great perk for a longer international trip. One thing Americans should know though: the dryers are more like home-use dryers, not industrial hotel dryers. Clothes can easily take 2-3 hours to fully dry, so plan accordingly. As a Hilton Gold member, breakfast was another nice benefit with a good variety of options each morning. I also appreciated that the hotel had a microwave in the lobby area, which is surprisingly rare in many hotels overseas. The area itself is not one of the more affluent or tourist-heavy parts of Paris, and there were moments where it felt a little sketchy, especially later at night. That said, I personally still felt safe overall. I was also traveling with a group staying at nearby hotels, which helped. My advice would simply be to use Uber or another rideshare if you’re coming back very late at night instead of walking around too much. Now for the downside, and unfortunately it was a MAJOR one for me: the WiFi was honestly TERRIBLE . Constant disconnects, difficulty staying connected, and the Chromecast never worked properly, so streaming was basically impossible. I understand I’m in France and French television is expected, but there was really only one English-speaking channel available, so without reliable WiFi it became frustrating trying to relax at night. Would I recommend this hotel for travelers wanting a more budget-friendly Paris option away from the main tourist areas? Absolutely. Would I personally stay here again? Probably not. As an American traveler, reliable WiFi matters a lot, especially when managing international phone plans and travel connectivity, and unfortunately that part of the experience really missed the mark for me.

less