Sofitel Paris Le Faubourg

“A happy visit to Paris”

Excellent and well run hotel in a superb location. All the staff were helpful and courteous and mention must be made of Camille on the concierge desk who always smiled and provided exactly the information needed. A very well equipped and beautifully decorated bedroom with such a comfortable bed !

“A little gem in the heart of the best places of Paris!!”

My husband and I loved our stay at the Sofitel. We cannot wait to come back with our kids one day. The staff is incredibly hospitable, warm and welcoming. We enjoyed the breakfast options. We had a wonderful and spacious room. Not to mention above all - the location of this hotel cannot be b... more

My husband and I loved our stay at the Sofitel. We cannot wait to come back with our kids one day. The staff is incredibly hospitable, warm and welcoming. We enjoyed the breakfast options. We had a wonderful and spacious room. Not to mention above all - the location of this hotel cannot be beat. You are in the middle of the best shopping and walking distance to all the best places. Do not miss out on this hotel. Special thanks to Alicia for making our anniversary trip so special, and Florencia as well as Antonio at concierge.

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“Great hotel but avoid so called 'duplex' rooms.”

Excellent hotel & location, less than a minute from La Place de Concord & Hotel de Crillion & the metro & with high designer shops all around, if that's your bag. Lovely staff & breakfast room/bar. Very luxurious facilities. The big problem is that the en suite room had a downstairs sofa and seat... more

Excellent hotel & location, less than a minute from La Place de Concord & Hotel de Crillion & the metro & with high designer shops all around, if that's your bag. Lovely staff & breakfast room/bar. Very luxurious facilities. The big problem is that the en suite room had a downstairs sofa and seating area which made it too onerous to go down & use & so I didn't. I was told it was like a 'Parisien duplex', as if that was a virtue, which is a joke - honestly! Other than that, great hotel.

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“Great and safe Location, but the Suite is bad”

Service was generally good. We would always be greeted warmly by Alex at the front door without fail whenever we walked past him. The staff at the reception were equally friendly. The lady who checked us in was very helpful. When she learned that we were disappointed with the assigned second floo... more

Service was generally good. We would always be greeted warmly by Alex at the front door without fail whenever we walked past him. The staff at the reception were equally friendly. The lady who checked us in was very helpful. When she learned that we were disappointed with the assigned second floor, I could see she was trying very hard to check the availabilities of the Collection Suite on other floors. The customer care team provided the best service of all. They knew how disappointed we were with the Collection Suite we were assigned from the moment we were shown our suite. The team would constantly check in with us daily via WhatsApp chat on how we found the suite. The team was always responsive when we faced issues with the rooms. Not all the staff were as welcoming and provided good service. The black sheep of the lot was this Asian porter by the main door, who was always seen to ignore our presence. He was only seen to be friendly to Caucasian guests. We never saw him smiling at us or acknowledging our presence whenever we walked past him. We stayed in the Collection Suite for the first two nights, one category higher than the entry-level Junior Suite in Sofitel Paris Le Faubourg. The suite we were assigned was the worst Collection Suite in the hotel. During check-in, we were told not all Collection Suites have the same layout. The entryway in the Collection Suite at Sofitel Paris Le Faubourg emits a strong luxury vibe to its occupants. Here is where we found the only wardrobe in the suite, sitting next to the main door. The wardrobe space is limited, with only one door panel for guests to hang our clothing. Another single-panel door is next to the wardrobe, with a four-tier shelving. However, only one tier of the four tiers was useable for storage as the hotel uses the other three shelves to stow the in-room safe, mini-fridge, and extra pillows. I also find placing the wardrobe at the entryway inconvenient, as the bathroom is only accessible via the bedroom. The only toilet in the Collection Suite is situated at the door, opposite the wardrobe by the entryway. There are no toilet facilities in the bathroom. The toilet is simply furnished with a toilet bowl and a small sink and is not connected to the bathroom. Past the wardrobe is the Living Room, which was beautifully designed. The patterned cornice ceiling, glass candle-designed wall lamps, and the painting chosen to decorate the Living Room give it a chic and luxurious feel. A comfortable grey colour two-seater couch was furnished, sitting in one corner of the Living Room. The use of a white round coffee table adorned with a vase of a single white orchid enhances the room's aesthetics. We could see the two TVs mounted on the wall from the entrance of the Collection Suite. The bigger one was meant for guests to watch while spending their time in the living room, and the smaller TV could be swivelled to face the bed in the bedroom. Despite having numerous channels on the TV, I find limited English channel entertainment options on the TV. Tucked by the wall between the two large windows in the Living Room was a work desk, double up as a mini bar area. The desk was great for guests to do some work. However, placing a coffee machine and the capsule box here took up half the space on the desk. The LED light on the work desk was elegant, but in our suite, the light was not working. I also found a lack of power outlets at the work desk, inconveniencing guests who wanted to work on their laptops. An armchair is in the corner of the suite opposite the work desk. The fur-covered dark brown armchair was very comfortable and provided another sitting space in the Living Room. A single shelving cabinet was wedged between the gap that serves as a partition between the bedroom and the Living Room, which felt like an afterthought in the design of the suite. The storage space afforded by this cabinet vastly increases the number of things we can put away. The bedroom is separated from the living room using a partial wall. There are no doors between the two rooms in this Suite. The bedroom emits a cosy and luxurious vibe. The King bed in the centre of the bedroom was very comfortable to sleep in, leaving me feeling recharged every night. The wooden bedside tables offer little storage space. There is just sufficient space for us to charge our mobile phone sockets fitted onto the walls by the tables. Beside the bedside tables, there isn't any other storage space in the bedroom, seemingly suggesting the hotel opted for form over factor. As much as I did not like the layout design of the bedroom, I thought the bedroom felt cosy and comfortable. The bathroom in the Collection Suite we were assigned is another disappointment. The hotel staff told us that this was the only Collection Suite not fitted with a bathtub and toilet in the bathroom. When I was shown the bathroom, I had concerns about water flowing into the bedroom. The bathroom had a large area dedicated to the shower with a drainage hole in the centre. There was a small sink countertop cluttered with amenities, leaving us with no space to place our toiletries. The use of marble and a dark grey theme was consistent with the theme of the entire suite. I like the heated towel rack that was fitted in the bathroom, allowing our towels to dry when hung overnight.

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