La Mirande

“Great time”

Great hotel very professional with a great location to everything.

“Nice Hotel, Great Staff”

This is a very nice hotel. It is as centrally located as can be in the city of Avignon. The staff is very friendly and helpful. We had some issues with our room, but the general manager got involved and addressed the problem and took care of us. One suggestion, if you are driving, its best to get… more

This is a very nice hotel. It is as centrally located as can be in the city of Avignon. The staff is very friendly and helpful. We had some issues with our room, but the general manager got involved and addressed the problem and took care of us. One suggestion, if you are driving, its best to get specific directions on getting to the hotel. This involves a number of small, very tight roads, as well as needing to get out and call the hotel along the way to have them lower bollards in the road and allow you to actually get through to the hotel. They were also very helpful in getting dining reservations in advance.

less

“Amazinggggt”

Everything was wonderful. The hotel, location, room, dinner and breakfast and biggest wow was the service, everyone was so welcoming and great. Wow wow wow.

“Good but could be better”

My visit was the first stop on our honeymoon. The front desk team and bell staff were outstanding throughout our stay. They were welcoming, attentive, and consistently provided excellent service. The room itself was comfortable, though a few details seemed inconsistent with a hotel of this caliber… more

My visit was the first stop on our honeymoon. The front desk team and bell staff were outstanding throughout our stay. They were welcoming, attentive, and consistently provided excellent service. The room itself was comfortable, though a few details seemed inconsistent with a hotel of this caliber. For example, there were no coffee cups provided, only small water glasses. Additionally, when I requested a corkscrew, I was informed that one could not be sent to the room and that a restaurant staff member would need to come personally to open the bottle. I was surprised to learn that corkscrews were not generally available to staff and that many relied on their own personal tools. These are relatively small matters, but they stood out given the property’s reputation and standards. The hotel’s location is excellent and highly walkable, making it a convenient base for exploring the area. Dinner at the bistro was somewhat disappointing. Our main courses arrived before we had finished our cocktails and starter. We asked that the meals be held until we were ready, but by the time they were served, the food had become cold and dry, which negatively affected the experience. In addition, empty dishes were not cleared to make room for subsequent courses. We ultimately had to move used plates, glassware, and wine bottles ourselves to the short stone wall next to our table. This did not seem to concern the staff, who left the items there until we specifically asked for them to be removed. As an additional note, we visited Bibiche based on the hotel’s recommendation and unfortunately did not have a positive experience. We were initially seated at one of the only two-person outdoor tables, both of which were positioned on extremely uneven surfaces that felt unsafe. When we requested to move indoors, the reception was noticeably less welcoming. I ordered veal medallions and was served what appeared to be the end cuts of the tenderloin. The meat was overcooked, dry, and tough, while several neighboring tables received noticeably more appealing center-cut portions. Whether this was simply coincidence or not, it left an unfavorable impression. Overall, the exceptional service provided by the front desk and bell staff was the highlight of our stay, though several operational and dining issues fell short of expectations.

less