Hôtel Des Palmistes

“At the Center of it All”

A welcoming historic building to stay in, and ground zero in terms of being a a social center, with massive big rooms to stay in. Be aware that there is no full time receptionist though. There is always someone around though, usually from the restaurant, and they are very pleasant, but busy. The ot… more

A welcoming historic building to stay in, and ground zero in terms of being a a social center, with massive big rooms to stay in. Be aware that there is no full time receptionist though. There is always someone around though, usually from the restaurant, and they are very pleasant, but busy. The other plus is that there is always someone who speaks some English, which is a big help for a tourist with non-existent French. The bathroom was a little beat up though, with a broken tap and a shower that had some damage on the stall floor. For what they charge I would think it would be in a little better shape. But with my park facing room it was nice to sit out on the small balcony and admire the view, which help to make up for some shortcomings.

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“Heritage Charm”

The hotel is housed in a lovely heritage building, which by itself is a sightseeing tourist attraction. The property alludes charm and character from every nook and corner - be it the lovely restaurant and killer terrace seating, or the decor of the room and the common areas. Definitely, the best… more

The hotel is housed in a lovely heritage building, which by itself is a sightseeing tourist attraction. The property alludes charm and character from every nook and corner - be it the lovely restaurant and killer terrace seating, or the decor of the room and the common areas. Definitely, the best option in town, if you are looking for a historic vibe but don't want to splurge a lot. However. the biggest letdown of the stay was the extremely poor connectivity. The Internet barely worked. Television never functioned due to very weak signals. And even the credit card machine was struggling because of weak connectivity. Apart from this, the hotel is a jewel in the old town. The reason i am giving 3 stars is because of the weak connectivity and the poor hospitality & service. LOCATION: IN the very heart of the old town DINE + DRINK: The Bar Palmistes is THE place in town - to see and be seen. The vibe in the evening (especially in the balcony) is just too fantastic to be missed! ROOM: We stayed in Room 1, so this review is based on that; VIEW:Lovely view of the Place des Palmistes and the swinging Coconut trees and colonial buildings; SIZE: Spacious enough for 2 adults and simple baggage; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: Stand-in shower; TOILETRIES: Cosmetics by L’occitane! FACILITIES: No Gym or Pool, Pure Guyanese chill SERVICE: Friendly staff that took care of all our needs with a smile, but in general the service levels of the restaurant and bar staff can improve a lot! Speed or service, attention to customers, and ability to tackle foreign visitors - all great areas for improvement!

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“Proper hotel and staff, amazing façade and location, mediocre service”

Gorgeous villa and great location, nothing to add on those, they are ideal. The rooms and bathrooms are modern, the beds very comfortable though the sheets don't always seem very clean (dirt or humidity?). I'm glad All the staff is nice because the hotel doesn't offer much service : the receptio… more

Gorgeous villa and great location, nothing to add on those, they are ideal. The rooms and bathrooms are modern, the beds very comfortable though the sheets don't always seem very clean (dirt or humidity?). I'm glad All the staff is nice because the hotel doesn't offer much service : the reception is uncomfortable - no one stays behind the "front" desk (you have to wait or call the attention of any waiter happening to run by), which is by the way tiny and almost in the way of the restaurant, no one shows you the room, much less helps with the luggage, no information is provided in the rooms about the hotel either ; and the rooms cleanup is not very thorough. It's as if the hotel activity was a side job for the restaurant personnel... Fortunately I'm not fazed by that. However, I was bothered by the noise : the rooms are not at all sound proof so by the evening you hear all the night's life - the hustle and bustle of the bar downstairs and the place des Palmistes over the street, the screeching of the garbage truck, the voices of passersby who won't sleep at night... 3 stars because you can hardly see more beautiful in Cayenne, not more because the hotel would need to step up its game.

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