Holiday Inn Express Offenburg By Ihg

“Recommended for seeing Strasbourg, South Western Germany & Europa Park”

Stayed here for 4 nights as a convenient base to explore the Black Forest area and also South Eastern France / Alsace by train. Let’s start with the relative downsides. The property is located in a very commercial and relatively brutal looking location, and is a brisk 5 minute walk from the statio… more

Stayed here for 4 nights as a convenient base to explore the Black Forest area and also South Eastern France / Alsace by train. Let’s start with the relative downsides. The property is located in a very commercial and relatively brutal looking location, and is a brisk 5 minute walk from the station and about 10-15 minute’s walk from the city centre. It’s not a pretty walk but it is perfectly safe. Nearby there’s another budget hotel, a large Kaufland supermarket, a petrol station, a couple of independent eateries and a McDonalds but nothing particularly attractive at all. Turning to the plus points, Offenburg itself offers much more in the way of shops, cafes, bars and eateries and is a pleasant and well kept market town. It enjoys excellent connections by rail to other parts of Germany and into Switzerland and France using cross border trains which run reasonably frequently, with those to Strasbourg being the least frequent but probably the most popular. They are therefore the most crowded and sometimes quite uncomfortable and hot in the warmer months for the 30-minute journey to the so-called ‘Capital of Europe’. You can also reach the wonderful Europa Park theme park by train from this location, making the Holiday Inn Express in Offenburg a great choice for touring the region by rail or by car too. The hotel does have its own chargeable car park and free overnight on-street parking outside. What also makes it a great choice are its cool, spotlessly clean, quiet and comfortable bedrooms which are well maintained and offer a large TV, in-room kettle and an iron and ironing broad. The inclusive breakfast buffet was very good indeed, offering largely continental (cold) breakfast items but with pancakes, boiled and scrambled eggs available too. Whilst a rasher crispy bacon would have been a nice addition to the offering, I was impressed that the hotel served good quality items exemplified by its choice of Kelloggs cereals and Granini juices. Service at the property was attentive, personable and efficient and the cost of the room was a bargain compared with the cost of similar budget hotels across the border in Strasbourg, most of which looked much less desirable than this one. I’m really glad I chose to stay here and would be happy to do so again. Recommended.

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“Good value and well located ”

Just completed a 3-night stay here as part of a trip to the Black Forest and Strasbourg. Offenburg is well connected for both, and the hotel's proximity to the train station was the main reason we choose it. We were quite impressed with the hotel. The staff were very welcoming, the rooms were clean… more

Just completed a 3-night stay here as part of a trip to the Black Forest and Strasbourg. Offenburg is well connected for both, and the hotel's proximity to the train station was the main reason we choose it. We were quite impressed with the hotel. The staff were very welcoming, the rooms were clean and comfortable and the shower was very good with quality toiletries. The breakfast was okay, although we'd probably not include it next time and eat somewhere nearby instead - the coffee and tea in particular wasn't great. All in all a nice stay and we would use the hotel again.

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“Cleaned hotel and value for money”

We have stayed at IHG Hotels many times, particularly Holiday Inn Express Hotels, in many European countries. We have enjoyed this hotel as much as all other IHG Hotels. I must mention particularly about Receptionist, Cosima, who went an extra mile to make our stay enjoyable. When we checked in I d… more

We have stayed at IHG Hotels many times, particularly Holiday Inn Express Hotels, in many European countries. We have enjoyed this hotel as much as all other IHG Hotels. I must mention particularly about Receptionist, Cosima, who went an extra mile to make our stay enjoyable. When we checked in I did not mention I am an IHG member, since I did the booking via booking.com. However, after checking and after having dinner we came to the hotel bar for drinks. Just before we ordered drinks Cosima came to us and said "I found out that you are an IHG member, and therefore, as a thank we would like to offer 2 complimentary drinks". I was very surprised not just getting 2 complimentary drinks, but she went beyond her job and searched our names, so she found out I am an IHG member. We were so touched by her service-minded attitude. Cosima was the one who checked us in, that too very quick & professional. Breakfast - we are aware almost all IHG hotels provide breakfast incl. in the rooms which is a huge a service to the guests. However, if the hotel can provide bit more hot items that would be perfect. Everything in the room was clean and organized. We will definitely stay once again at IHG hotels.

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“Doubt we'd stay here again”

We arrived too early for check-in, but that was ok, we asked if we could leave our luggage until our room was ready. The lady at reception was a little on the grumpy side of things, but I put it down to she may have been having a bad day. We asked her where we could do our washing, and we were quit… more

We arrived too early for check-in, but that was ok, we asked if we could leave our luggage until our room was ready. The lady at reception was a little on the grumpy side of things, but I put it down to she may have been having a bad day. We asked her where we could do our washing, and we were quite abruptly told that we can't do washing as we were only staying a couple of nights. I repeated the question, stating that we only wanted to know where we could go to do washing, she pointed us to a laundrette which was quite a walk away, but that was ok. On our return, around 2pm, we waited in the lobby, we were not even offered a drink! We had to buy a drink, which we did. When a change of shift obviously occurred I asked if our room was ready, which it was, (it would have been nice to know this sooner). The 2nd receptionist was far nicer than the one that greeted us earlier! The room was small. Nothing else to say about the room. Breakfast was ok also.

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