Hotel & Spa Fontenay

“Excellent! Lovely very attentive, quick and kind service”

This hotel is worth a visit! Smiling people met us in the reception. They knew our names by arrival and took note of details. We felt a warm welcome arriving and the attentive service was kept all through the two days of our stay. We were led to the same table for breakfasts and dinners. The Kel… more

This hotel is worth a visit! Smiling people met us in the reception. They knew our names by arrival and took note of details. We felt a warm welcome arriving and the attentive service was kept all through the two days of our stay. We were led to the same table for breakfasts and dinners. The Kellner took notice of the details that for example no sugar or artificial sugar had been touched the first day he served the coffee and this were left out for the next serving. an impressing eye for details. Specific preferences were well taken care of and remembered. Lovely gourmet food was served, creatively prepared by the chef. The breakfast had everything one could wish for. All from different sorts of fruits and berries to hot dishes from and the menu, sweet, salty, healthy, sour etc. The room was lovely big and spacious, clean, light and tidy. We were entrained by an excellent piano player on Saturday and enjoyed a broad repertoire of classical music and musicals. The people working in the hotel had knowledge of the Bavarian history and customs and where happy to share their knowledge. This hotel, we think, is one of the great places on earth to stay to relax in a great atmosphere.

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“First class in Bad Wörishofen”

For those visiting the Therme or other Kneipp activities, and wishing a first class experience, then this hotel is a must! Fantastic service, wonderful staff, excellent food and health activities! It does have it's price, but well worth it! The only negative point, and for some not, the bed was a l… more

For those visiting the Therme or other Kneipp activities, and wishing a first class experience, then this hotel is a must! Fantastic service, wonderful staff, excellent food and health activities! It does have it's price, but well worth it! The only negative point, and for some not, the bed was a little too hard.

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“A great time”

- exceptionally friendly and professional service - very nice location, close to the station - good sleeping quality - very nice breakfast with a huge selection of tasty food - lovely spa are with a pool in the garden

“A nice hotel, but improvements can be made.”

My husband and I recently spent a long weekend at Hotel Fontenay after I discovered Bad Worishofen, looking for a restful place to take a break. The facilities are very beautiful, if not somewhat dated. I don't mind the classic look, although the room we were in could have used some updating. Th… more

My husband and I recently spent a long weekend at Hotel Fontenay after I discovered Bad Worishofen, looking for a restful place to take a break. The facilities are very beautiful, if not somewhat dated. I don't mind the classic look, although the room we were in could have used some updating. The mattress was very firm, and it looked as if maybe it was last decorated in the 1990s. One morning, a housekeeper walked into the room without knocking, while we were still in there. I mostly enjoyed the staff at this hotel, especially the older gentleman who was always present in the dining room. I didn't catch his name, but he was clearly in charge and seemed eager to help. However, it does appear that this hotel is suffering from staffing shortages. There was one very good waiter handling the whole dining room, but he seemed somewhat overwhelmed. The staff also seemed a bit flummoxed by the fact that we aren't Germans. We do speak and understand some German, though, and if they had relaxed a bit, they would have found out there was no need to worry. We ate dinner in the restaurant one night. There was a fish item on the menu that indicated it was sold by its weight. I opted for a different fish dish, which had a flat price that appeared expensive. To my shock, when the fish was ready, they brought out enough for two people. My husband had his own entree, so I was essentially left with two plates of food that I would never be able to finish. It would have been nice if this had been explained when I made the order. I would have chosen something else. Fortunately, my husband was able to eat some of the second dish. A bartender brought out Irish Coffees for us with cream on the side. The manager saw it, after she put them down, and then took our drinks with no explanation. He brought them back with cream on top. It seemed a bit clumsy, as if maybe the bartender needed more training. But she seemed very new, so maybe she's already improved. We also waited a long time before our wine arrived and was poured for us. It came after the amuse was served. Then, when we were eating, the manager insisted on pouring it for us, even though he was busy serving other people. I don't mind having my wine poured, as long as the staff is attentive. Otherwise, I'd rather do it myself. I don't hold it against the staff if they are busy, but it should be acceptable to pour our own wine if there's going to be a wait. The spa area is nice, except young children were present when we were there, so it wasn't particularly relaxing. I also thought the water was a bit cooler than it should have been. I'm certainly not sorry we visited Bad Worishofen and we did enjoy our stay, but I think there's some room for improvement. Nevertheless, Hotel Fontenay is a beautiful place, and I could see that the leadership is earnestly trying. For that, I offer encouragement.

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