Mercure Hotel Frankfurt Eschborn Sued

“Nice hotel for business but no real food in evenings”

I like the hotel, the rooms are great and comfy. I was there for work so stayed very close to the client office. Was fine except no food at night apart from pizza or what you get from the fridge area and heat up in the microwave. Not sure if I missed that bit when booking but perhaps if I did not… more

I like the hotel, the rooms are great and comfy. I was there for work so stayed very close to the client office. Was fine except no food at night apart from pizza or what you get from the fridge area and heat up in the microwave. Not sure if I missed that bit when booking but perhaps if I did not the hotel can make it clear about the food As I had no time to wander being in a very quiet area is OK but remember it is a business areas so limited evening activities as everyone goes home Nice staff, very friendly and helpful. I will stay here again but am forewarned and am ready for the food issues

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“Compliments to the chef”

I stayed at this Mercure Eschborn Sued twice - once in December and once in February. The hotel is located close to many offices in Eschborn and around 2 other Mercure hotels. At this Mercure branch, the food was really the best of all 3 hotels. When I arrived at the hotel the first time I got a r… more

I stayed at this Mercure Eschborn Sued twice - once in December and once in February. The hotel is located close to many offices in Eschborn and around 2 other Mercure hotels. At this Mercure branch, the food was really the best of all 3 hotels. When I arrived at the hotel the first time I got a room with 2 single beds even though I booked a room with a king bed. I went back to reception and they changed my room instantly, which was quite good cause otherwise, I would not have stayed there. Pros: - Really good breakfast with lots of vegetables and fruits, super crispy bacon which is very hard to find in hotels nowadays! - Delicious dinner, every single dish! Especially the Vienna Schnitzel. - Comfortable bed - Decent toiletries which are being refreshed daily (privilege) - Good minibar selection Cons: - The room was quite clean but rather small. - Tiny uncomfortable no-arm chair with a mini table wasn't very convenient to sit on. - Noise from the cleaning ladies at 7AM in the morning, banging the equipment and talk loudly... I did not want to wake up at that time after my long flight the night before. Overall this is a good hotel in Eschborn and I might return their once again.

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“Changes are not an improvement”

This is no longer a 4 star hotel. Recent cost cutting changes have eliminated evening meal service and room mini bar (now its self service microwaved meals from the lobby). I imagine the changes look good for the Mercure accountants, but did anyone ask the customers ?

“Business trip”

Lobby/bar area extremely warm. Bedroom too warm even with A/C. Bar not open Sunday evening or upon our return from dinner Monday evening. Bar hours listed as open until 1am. These are all factors that I will consider when returning to the area.