Premier Inn Mannheim City Centre

“Comfortable, clean, and true to Premier Inn standards”

I stayed at the Premier Inn Mannheim City Centre and was overall satisfied. The hotel is fairly new and offers the typical Premier Inn standard. The rooms are on the smaller side, but I found them nicely designed and modern. There’s no coffee machine, but at least a kettle is provided. The bathroom… more

I stayed at the Premier Inn Mannheim City Centre and was overall satisfied. The hotel is fairly new and offers the typical Premier Inn standard. The rooms are on the smaller side, but I found them nicely designed and modern. There’s no coffee machine, but at least a kettle is provided. The bathroom is adequately sized and, like the room, absolutely clean. Most of the staff were friendly, and I especially liked the bar area, which is also staffed by the reception team. Overall, it’s a nice and solid standard hotel where you feel well taken care of.

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“Modern & clean hotel close to the train station”

I would recommend this hotel, it is very clean and modern and the staff are friendly. Even when I had an issue with my company paying for the room on check-in the handled it very well. The rooms are very spacious although they haven't totally utilised the space well as quite a small wardrobe which … more

I would recommend this hotel, it is very clean and modern and the staff are friendly. Even when I had an issue with my company paying for the room on check-in the handled it very well. The rooms are very spacious although they haven't totally utilised the space well as quite a small wardrobe which there was space for a bigger one but I had no complaints, even though I asked for a quiet room away from the railway it was quite soundproof. Only downside is the breakfast and evening menu is limited for choices and no room service is available which isn't ideal for a solo female traveler staying for a few days for business but the food is nice. Also the road from the train station to the hotel is a bit off putting to walk down at night with it being very quiet and dark due to an abandoned new build taking up most of the street but they can't control that.

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“Good and Bad!”

We initially stayed for 2 nights then came back for another 5 nights. Positive points. Nice new and clean hotel. Room was spacious and modern with a large walk in shower cubicle. 5 minute walk from train station. Staff helpful and customer focused. Happy hour between 1700 - 1900. All drinks 50% o… more

We initially stayed for 2 nights then came back for another 5 nights. Positive points. Nice new and clean hotel. Room was spacious and modern with a large walk in shower cubicle. 5 minute walk from train station. Staff helpful and customer focused. Happy hour between 1700 - 1900. All drinks 50% off. Negative points. Breakfast well overpriced at €16.90 and doesn’t compare to the UK, all you can eat deal. The quality of the sausage is exceptional poor! During our 5 night stay the room wasn’t cleaned once. We had to go to reception and physically get toilet paper and fresh towels. The negative points are more than likely come from the management team. Staff at front of house are left to deal with the poor decisions from the managers.

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“Average stay”

This Premier Inn is similar to the others you'll find in the UK and Europe. Good points: An excellent checkin with a very helpful receptionist. We were asked if we needed our room cleaning during our two night stay, to save money. We agreed not to bother. There is a bar next to reception. Parki… more

This Premier Inn is similar to the others you'll find in the UK and Europe. Good points: An excellent checkin with a very helpful receptionist. We were asked if we needed our room cleaning during our two night stay, to save money. We agreed not to bother. There is a bar next to reception. Parking is available and free. It's a 10-15 min walk from the station Breakfast is the standard Premier Inn buffet breakfast. Negative points: We knew there would be no cleaner so we're surprised to come back to find the bed made. Why is this negative? The cleaner removed all towels, and we had a second night with no shower soap. I had to go down to reception at 1 in the morning to get towels, so not convenient. The bed was very soft. I'm used to firmer beds in Premier Inns. It was fine for a short stay but the cleaning arrangements need improving. If a customer is asked to avoid room cleaning, agrees to this, but the cleaner goes in and steals all the towels, it isn't a good service.

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