Description
Facilities: This hotel has a lift and a reception desk. The hotel provides a baggage storage service, a safe, a TV room and room service. Amenities include a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the garage or in the car park. Guests can also use the bicycle s… more
Meals: The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Pool table
- TV lounge
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Breakfast in bed
- Club
- Hair dryer
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Vending machines
- Children
- Cot
- Bars
- Bar
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Gym and SPA
- Gym
- Accessibility
- Not wheelchair accessible
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 331 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cologne
Showing 3 featured reviews out of 331 TripAdvisor reviews
A
Anne W
Portsmouth, United Kingdom
27/11/2025
“Good value for money and location”
Excellent value for money. Free coffee and tea. Comfortable bed. Good service from Berk. Very good location to visit all the xmas markets.
D
dpatel922361
Rotterdam, The Netherlands
28/12/2024
“Excellent Staff and Location but poor beds”
Location was very nice and very near to Central. Also staff was very helpful. Only thing is beds can be more comfortable.
L
ltttss
Amsterdam, The Netherlands
18/07/2025
“”
I was pleasantly surprised by my stay. I must admit, I'm quite a luxurious traveler, so when my friend suggested a&o I was very skeptical. But to my surprise, I was already happy when we arrived. Check-in went smoothly, and the room was ready early. The room seemed clean at first glance, but when … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 4 reviews
Service: 8
Cleanliness: 7
Room: 5
Facilities: 6
Location: 9
Breakfast: 8
Quality/Price: 6
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.