Description
Facilities: English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests … more
Location: The hotel is located in the south-western part of the historical city centre of Cologne. From here it is only a few steps to Neumarkt, the transportation hub of the city. The main metro and S-Bahn (city rail) lines come together here. Even the main station and the Cologne cathedral are only 2 metro stations away. Cologne trade fair grounds are approximately 2.5 km from the hotel and Lanxess Arena is around 3 km away. Cologne/Bonn Airport is roughly 15 km from the hotel and Düsseldorf International Airport is approximately 40 km away.
Meals: Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Hair dryer
- Indoor pool
- Lockers
- Luggage storage
- Meeting room
- Public bathroom
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Vending machines
- Children
- Cot
- Game area
- Kids' board games
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee shop
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Activities
- Bike rental
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Good
Based on 790 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cologne
Showing 2 featured reviews out of 790 TripAdvisor reviews
6
62mathewm
31/01/2025
“Thought about review for Jeran and Alex for 4 seconds”
I just wanted to say a big thank you to Jeran and Alex for sorting out our rather complex booking for the cycling team. They were both really polite and courteous, and it was clear that nothing was too much trouble. The rest of the staff were just as lovely, and we truly appreciate the effort every… more
Z
zbangh559606
25/01/2025
“👌”
Had a great stay – the room was spotless. It was also really quiet, which I appreciated. All the staff were super friendly and helpful too. Definitely recommend this place to others looking for a comfortable stay. Would book again!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 44 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 7
Location: 9
Breakfast: 7
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.