Description
Facilities: The hotel has a lift and features 43 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a TV room, a library, a laundry service, a fax machine and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Guests arriv… more
Dining facilities include a restaurant, a breakfast room and a bar. A fortifying breakfast is served daily.
- Other
- Air conditioning
- Heating (free of charge)
- TV
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Books
- Computer room
- Games room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Bike rental
- Breakfast in bed
- Café
- Cloakroom facilities
- Coffee machine
- Conference centre
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Housekeeping
- Iron
- Ironing equipment
- Library
- Luggage storage
- Luggage storage
- Newspapers
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Trouser press
- Children
- Game area
- Kids' board games
- Bars
- Bar
- Restaurants
- High chairs
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 225 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hamburg
Showing 5 featured reviews out of 225 TripAdvisor reviews
P
Pantelis2017
London, United Kingdom
08/11/2019
“Very good business hotel”
Very good business hotel when visiting Hamburg close to the metro and in a nice area... The hotel is clean and the breakfast and people working in the hotel very decent! They also have good retention of staff which is always a good sign!
G
Gemma M
27/05/2025
“Comfortable stay in a convenient location”
The room was spacious, quiet, and very comfortable. The bathroom was also large and featured a window, which added a nice touch of natural light and ventilation. The staff were extremely friendly and helpful, offering great suggestions for walking routes and restaurants nearby. Overall, the hotel… more
O
Odyssey40191032603
Ski Municipality, Norway
03/08/2023
“Good affordable hotel”
This is a good affordable hotel, I spent one nigth here alon. Be ware that it is a 2/3-star hotel. You get what you are paying for. Helpful staff, good but small room. Cleaning is good, bed is good. There is parking in the back if yoyu need this. It is close to Altona Bahnhof which was important fo… more
F
FTAList
Denver, Colorado
21/10/2022
“Super location, quirky room”
I'm glad to have experienced the Rafael. Parts of it felt foreign to me, but it all worked out. First of all, the Rafael's location is superb. A short walk to the Altona Hbf connects visitors to anywhere in Hamburg or beyond. I picked this place because of a national holiday following a Sunday - m… more
R
rcote75
Gulfport, Mississippi
18/06/2022
“Decent hotel for three nights in Hamburg”
This is a good hotel option for being close to a train station, which also has taxis when available. The hotel itself is good. My room pretty much looks like the first pictures room. There is no AC but the windows open (no bugs!) and there is a fan in the closet. The bathroom is roomy but the sho… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
3
Low
Based on 1 reviews
Service: 2
Cleanliness: 2
Room: 2
Facilities: 3
Location: 4
Quality/Price: 2
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.