Description
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access and concierge services.. Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star.. Featured amenities include a 24-… more
With a stay at Sofitel Hamburg Alter Wall, you'll be centrally located in Hamburg, just a 5-minute walk from Hamburg City Hall and 9 minutes by foot from Miniatur Wunderland. This 5-star hotel is 0.5 mi (0.7 km) from Hamburg Dungeon and 0.6 mi (0.9 km) from St. Michaelis Church.. Distances are displayed to the nearest 0.1 mile and kilometer. Neuer Wall - 0.3 km / 0.2 mi Hamburg City Hall - 0.4 km / 0.2 mi St Nikolai Memorial - 0.4 km / 0.3 mi Alsterarkaden - 0.4 km / 0.3 mi Moenckebergstrasse - 0.6 km / 0.4 mi Europa Passage - 0.6 km / 0.4 mi St. Peter's Church - 0.7 km / 0.4 mi Jungfernstieg - 0.7 km / 0.4 mi Miniatur Wunderland - 0.7 km / 0.5 mi Hamburg Dungeon - 0.7 km / 0.5 mi Thalia-Theater - 0.8 km / 0.5 mi Gansemarkt - 0.8 km / 0.5 mi St. Michaelis Church - 0.8 km / 0.5 mi Inner Alster Lake - 0.9 km / 0.6 mi Laeiszhalle - 1 km / 0.6 mi The preferred airport for Sofitel Hamburg Alter Wall is Hamburg Airport (HAM) - 11.3 km / 7 mi . Near Miniatur Wunderland.
Satisfy your appetite for dinner at Ticino, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Safety deposit box in reception
- Entertainment
- Aerobics
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Shuttle transfer
- Shuttle
- Transport service
- Smoking
- Smoke detector
- Wi-Fi
- High-speed cable connection
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Computer room
- Conference centre
- Courtyard
- Credit card
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Housekeeping
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Porter
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Tumble dryer
- Wake-up call service
- Year-round indoor pool
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Piano bar
- Pool bar
- Restaurants
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Adults-only outdoor pool
- Full SPA circuit
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Surfing
- Tennis court
- Accessibility
- Disabled access
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 3143 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hamburg
Showing 5 featured reviews out of 3143 TripAdvisor reviews
A
Andreas M
Munich, Germany
06/01/2024
“Amazing”
Fantastic experience like in the other hotels of the same chain. excellent location, friendly and professional staff. A true luxury hotel with all the comforts, we will certainly return. Absolutely yes
F
Flavio R
Rio de Janeiro, RJ
23/04/2022
“Modern with a great location”
Hamburg is a beautiful city and the location for Sofitel Alter Wall makes your life easier if you want to walk around town and enjoy most of its attractions. The hotel has a very nice SPA area and a great breakfast buffet. Room could be slightly larger to be 100%.
A
Alpen209
Zurich, Switzerland
30/11/2020
“Comfortable stay during Covid time”
Stayed there for a long weekend in October. Good Covid safety concept. The room is Sofitel standard with a comfortable bed. The marble bathroom adds a nice touch. Good breakfast selection. Check-in in the evening could have been quicker.
T
TheSylvo
Sydney, Australia
02/06/2021
“A modern hotel. The room is spacious”
The hotel is modern. The room is spacious. However, they did some mistakes during my stays When I complained about it, the reception said they would do something nice for us as a compensation. But they never done it. The mistakes that they made was regarding the taxi that we reserved from airport t… more
D
davlew14
Frankfurt, Germany
31/01/2021
“Good Stay despite Covid Restrictions”
Stayed at the Sofitel during a recent 2 day business trip to Hamburg. Hotel has excellent Covid procedures beginning with the check in and the possibility to order the breakfast in your room or downstairs in the restaurant, where social distancing is strictly enforced. Room was very comfortable and… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 14 reviews
Service: 9
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 10
Quality/Price: 9
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