Barceló Carmen Granada Hotel

“Fantastic Stay in the Heart of Granada”

We couldn’t imagine finding a better hotel in Granada - the staff were incredibly friendly and helpful, always greeting us with a smile and kindness. The location was centralized, the rooms were incredibly clean and spacious, the cafe downstairs offered delicious coffee and others seemed to enjoy t… more

We couldn’t imagine finding a better hotel in Granada - the staff were incredibly friendly and helpful, always greeting us with a smile and kindness. The location was centralized, the rooms were incredibly clean and spacious, the cafe downstairs offered delicious coffee and others seemed to enjoy the food (though we didn’t eat there ourselves), and the beds were wonderfully comfortable! Best sleep in a long time while traveling!

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“Great stay”

Fantastic hotel in a great location to experience the city of Granada. Would definitely stay here again.

“Good location”

Very friendly check in willing to answer any questions about Granada. Room was clean with adequate shower and toiletries. We had a room facing main road but was quiet for sleeping. Buffet breakfast was very good. I particularly liked the selection of fruit and hot food was hot. We used the local b… more

Very friendly check in willing to answer any questions about Granada. Room was clean with adequate shower and toiletries. We had a room facing main road but was quiet for sleeping. Buffet breakfast was very good. I particularly liked the selection of fruit and hot food was hot. We used the local bus to and from both bus and train stations. They both stopped on the hotel road which was very handy and cheap (no4 from train station and no 33 to bus station). We used the rooftop pool once but found it a bit busy and cramped. This was a comfortable hotel at a reasonable price.

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“Good location but with flaws”

Modern clean hotel close to the Plaza Nuevo. I chose this hotel for the rooftop pool and room with a terrace and hot tub however these features were not what I expected. We paid a large premium for the room with the hot tub and on arrival at 6pm the room was not ready. Once we got into the room the… more

Modern clean hotel close to the Plaza Nuevo. I chose this hotel for the rooftop pool and room with a terrace and hot tub however these features were not what I expected. We paid a large premium for the room with the hot tub and on arrival at 6pm the room was not ready. Once we got into the room the tub was not filled and there were no instructions on how it worked. It took hours to fill and the next morning all the water had gone. It was never cleaned through our stay and we only managed to use it once. The terrace is dangerous the tiles are very slippy especially when hot. The view was poor from the room looking at roofs of other buildings it was very claustrophobic. The rooftop pool is nice however it was closed the first night for an event and the third night when we were relaxing after a long day we got thrown off our sunbeds as there was another event which they said we would have to pay for. This is simply not acceptable for paying guests. The bar at the pool is closed until about 12pm so when we were sunbathing in the morning you could not get a drink and there is no food available until the evening. This is very strange and poor service. We ordered a bottle of still water and paid and received two glasses of tap water and were told we couldn’t have a bottle but no refund was given. The rooftop has a good view but we were never allowed to sit at a table and enjoy it in the evening as the tables were all reserved for outside guests. The pool is also really small and only a handful of sunbeds. The breakfast was ok but not great for people with allergies. There was limited choice for gluten free options. The omelette station is the best feature. Ok hotel overall but not worth the 1200 Euros for 5 nights.

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