Description
Facilities: The hotel was modernised in 2024. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and 3 lifts. Parking spaces are av… more
Meals: Dining facilities include a restaurant, a café and a bar. Half board can be booked. It is also possible to order breakfast. Vegetarian dishes and vegan food can be prepared on request.
- Additional services
- Laundry Service
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Services
- Conference centre
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 311 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Granada
Showing 5 featured reviews out of 311 TripAdvisor reviews
C
Camper09748952779
Chicago, Illinois
22/06/2026
“Great hotel in the center of Granada”
We stayed in this hotel in February 2026 for 4 nights. Hotel is located in the center and very convenient to walk to major attractions and is in the city. There are many good restaurants just street away. Room was I would say on the smaller side , but we still have comfortable accommodation. Hote… more
T
Tony C
20/06/2026
“Great Premium Hotel in Granada Spain”
This is an Excellent Hotel in the center of Granada. We had a great Level 1 room on the 6th floor overlooking the Alhambra. The breakfast buffet was very nice with a wide selection of items along with the ability to order other items off their menu. And the staff was also super responsive to all ou… more
D
Dylan M
18/06/2026
“Great hotel centrally-located for city exploration”
The hotel is wonderfully located in Granada to have close proximity to the city center and other neighborhoods. The staff were all friendly, and the room was very clean and comfortable. The Level club room on the 5th floor has amazing panoramic views of the city and Alhambra. I would absolutely ret… more
C
CATALYST TRAINI... P
15/06/2026
“Adrian superb”
Amazing front desk support I like to recommend Adrian for his superb reception. Ask for him !
O
omartravel13
15/06/2026
“The perfect hotel to explore and enjoy Granada!”
The perfect hotel to explore and enjoy Granada! The best part of this hotel is the people who work here. From Nataly and Leida at The Level lounge and Karen at the Nervios Restaurant, to Adrian at the reception—everyone is committed to providing you with the best service and is always professional.… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 34 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 10
Breakfast: 9
Lunch/Dinner: 10
Quality/Price: 8
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