Description
This business and conference hotel is situated in the historic district of Guatemala City, in an area in which history has been written and where, today, the past and the present merge to create a quite unique environment. The establishment is just one block from the central square and guests will find a range of tourist attractions within walking distance, including the National Palace and the c… more
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 152 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Guatemala City
Showing 4 featured reviews out of 152 TripAdvisor reviews
A
aleppp16
29/12/2019
“Excellent Service”
Amazing breakfast served with the greatest customer service!!! Everything is very clean and great conditions of the rooms and the hotel!!! The hotel is closed to any type of restaurant, stores, banks and more
E
Elga M
Vildbjerg, Denmark
01/12/2019
“The first night in the great country Guatemala”
We were a family of 4, and we got the first night in Guatemala in Pan America. We were so satisfied with the hotel, we had two rooms beside each other, and it was cosy. The toilet dosn’t work, but we were going further after the lovely breakfest, and the wall and furniture was so autentic, and the… more
K
kelshaw2019
09/06/2019
“Nice hotel and authentic food”
This is a really nice hotel. The food was fantastic, especially the breakfast and papaya juice. It is located in the heart of Guatemala City, which is vibrant and bustling. The rooms are a decent size and the bathroom is good. I would stay here again for a future visit to Guatemala.
P
Peter O
Ireland
03/09/2019
“Traditional Hotel”
Great food and spacious basic rooms in the heart of the city. Food was slow at breakfast due to large groups. The rooms were clean and comfortable but the noise from the street was noticable. There was some noise also late at night with people coming back in and continually ringing the bell. Having… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 2 reviews
Service: 8
Cleanliness: 7
Room: 8
Facilities: 8
Location: 9
Quality/Price: 8
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