Pulitzer Amsterdam

“Beautiful old hotel; helpful concierges”

Beautiful old hotel, but needs some renovation, especially the availability of outlets by the bed. They assumed we wanted an "accessible" room, so put us next to the elevator, which is very loud (mechanism and people loading/unloading). The hotel was full, so we couldn't move rooms until the second… more

Beautiful old hotel, but needs some renovation, especially the availability of outlets by the bed. They assumed we wanted an "accessible" room, so put us next to the elevator, which is very loud (mechanism and people loading/unloading). The hotel was full, so we couldn't move rooms until the second day. They were nice about it, but it was annoying. On the positive, the concierges, especially Giacomo Matozza and also Pieter Feith, were very helpful in planning itineraries and purchasing tickets during our stay (including small group canal tour through the hotel, Rijksmuseum, Heineken Experience and De Kas Restaurant for lunch). Would stay again.

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“Bustling Luxury Hotel Delivers”

Loved the hotel. Well-situated in the heart of Amsterdam, on the busiest of the three original canals, the hotel offered a plush experience made possible by the exceptional staff. From welcoming check-in to helpful concierge, smiling restaurant staff (appreciated in the morning) and lovely housekee… more

Loved the hotel. Well-situated in the heart of Amsterdam, on the busiest of the three original canals, the hotel offered a plush experience made possible by the exceptional staff. From welcoming check-in to helpful concierge, smiling restaurant staff (appreciated in the morning) and lovely housekeeping, these people were not only professional but personable and interested in making our stay in their city worthy of 5 stars. The room was small but that was expected. The food in the restaurants was excellent. The bar was cozy and nice. The neighborhood was great - run next door to Reel7 for a quick lunch or the exceptional banana bread or down the street to Vernal for dinner or walk a bit to Dominica to dine among local foodies. If you want a treat, book a food tour with Anne at Hungry Birds. And if you're feeling adventurous, get on one of the hotel's bikes out front. I mention all these because the hotel can hook you up big time as they did us. Relax while you're there, the Pulitzer has got you.

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“Great location, friendly staff”

We stayed at the Pulitzer as part of our year long celebrations for a major birthday for my wife, and the hotel is very central to everything and in a very scenic part of Amsterdam. We arrived way before check in, but we were told our room was ready, which was great as we weren’t expecting this a… more

We stayed at the Pulitzer as part of our year long celebrations for a major birthday for my wife, and the hotel is very central to everything and in a very scenic part of Amsterdam. We arrived way before check in, but we were told our room was ready, which was great as we weren’t expecting this at all. The lobby was very busy, and felt a bit chaotic. We had a bit of a wait being checked in but the staff were all super friendly and helpful. We were shown to our room, which was a bit of a trek, up in the lift, up some steps, across a walkway and down some more steps!! The room was clean, but quite small, nowhere really to put our cases, it was quite dark and extremely dated. We only opted for a standard room as we knew we’d be out and about most of the time, but still, I’d say the room was a bit sub standard to what we were expecting. We did think about seeing if we could pay to upgrade but decided against it. Breakfast was really good, again, extremely helpful and friendly staff, but on the second day, it again felt very chaotic and disorganised. There was around a 15 minute wait to be seated. A lot of the buffet bits were running out, and not being replenished but to be fair to the staff they were being run ragged trying to keep up, it was that busy. We visited the main bar one evening and that was really good with a buzzy atmosphere. Checkout, again, felt a bit chaotic with lots of people milling around but overall it was a decent stay. The hotel is generally very nice in a good location but just felt a bit lacking in certain areas, especially the room which desperately needs modernising.

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“Over-rated”

Disappointing. Hotel staff was excellent (desk, concierge, bell station) but food and drink staff was lethargic. Painfully slow service, even though both times we experienced this, the venues were not busy. Good location, charming hotel and garden, but didn’t measure up to the reputation or the c… more

Disappointing. Hotel staff was excellent (desk, concierge, bell station) but food and drink staff was lethargic. Painfully slow service, even though both times we experienced this, the venues were not busy. Good location, charming hotel and garden, but didn’t measure up to the reputation or the cost

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