Courtyard Amsterdam Arena Atlas

“5 star hotel at a good price”

Choosing a hotel in Amsterdam can be difficult. A hotel in the city-center is very expensive, choosing this hotel 10 minutes outside of the city center cost the same, BUT in the city center you get a hostel with shared shower in the corridor, while this hotel is a 5 star hotel. The metro is literal… more

Choosing a hotel in Amsterdam can be difficult. A hotel in the city-center is very expensive, choosing this hotel 10 minutes outside of the city center cost the same, BUT in the city center you get a hostel with shared shower in the corridor, while this hotel is a 5 star hotel. The metro is literally a 2 minutes walk from the hotel and the train leaves every 5-9 minutes and goes directly to the centralstation (smack bang in the center) in less that 10 minutes around the clock every day. So this hotel is a perfect example of how to get the best for less money. The hotel itself is a true Marriot style hotel. Extremely clean in every aspect. Really great rooms with everything you need. A updated and top notch bathroom. A big TV in the room with all the channels you could ask for. I measured the Wi-Fi speed to about 25 mbit/s - a completely OK speed. A totally outstanding bed, probably the best bed I have ever slept in in a hotel. Really nice furniture. A very-very good breakfast with really nice staff. The breakfast had everything I could ask for. Amazing frontdesk staff. There is not one single thing that is bad at this hotel. While it isn,t a true 5-star hotel (luxury-hotels have more amenities) , it,s easy to give this a 5 star rating anyway. This is probably the best hotel you can choose if you want value for money, and cheap luxury and don,t mind the short trip to the citycenter. Top 5 star hotel !

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“Brilliant Hotel, excellent transport links and the best breakfast pancakes in the world!!”

This hotel is one I've stayed at multiple times. Location is perfect for getting to Amsterdam or the Airport, nearest bus/train station literally less than a 5 minute walk.. in fact you can see it if you're on the correct side of the hotel. Staff are absolutely lovely. Very helpful and allowed us t… more

This hotel is one I've stayed at multiple times. Location is perfect for getting to Amsterdam or the Airport, nearest bus/train station literally less than a 5 minute walk.. in fact you can see it if you're on the correct side of the hotel. Staff are absolutely lovely. Very helpful and allowed us to check in to our rooms early (I did call 2 weeks prior to my visit to ask if this was possible!) The rooms are very spacious and very quiet.. only time I heard any traffic noise was when I had the window open! I had an excellent sleep on a VERY comfy bed! The bathroom was large and well equipped, then room smelled very fresh and clean upon entry. The restaurant is very nice, if a little on the expensive side. We had a light dinner but it was fantastic! Staff, once again very attentive and very polite and welcoming. The breakfast is a star addition for me personally. I have never had such well made, warm, fresh pancakes before! They're worth staying at this hotel all on their own! Would I stay here again? Absolutely! I'm already planning a trip back just to be a tourist in the Autumn so I'll be looking at this hotel again, for sure!

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“Comfortable and close to station.”

Great comfortable stay - near station and easy access to city centre. Hotel is clean, breakfast is good and staff are very friendly especially Lorenzo at the reception was - he was very helpful.

“Great Room and Dinner Team, but Shockingly Poor Management & Service Standards”

the location is convenient, the rooms are clean and quiet, and the breakfast food quality is great. I also want to commend the dinner shift team, who were consistently professional and welcoming. However, the service standards during the night shift and breakfast were severely lacking for a Marrio… more

the location is convenient, the rooms are clean and quiet, and the breakfast food quality is great. I also want to commend the dinner shift team, who were consistently professional and welcoming. However, the service standards during the night shift and breakfast were severely lacking for a Marriott property. I experienced two specific incidents where staff treated guests as an annoyance rather than customers: 1. "Do It Yourself" Housekeeping (Night of Jan 10th): The room was quite cold, so I requested an extra duvet. The receptionist brought one up but handed me the duvet in one bag and a wrinkled cover in a separate bag, expecting me to put the duvet cover on myself. Her demeanor was dismissive, as if fulfilling a basic guest request was a burden. 2. Unprofessional Atmosphere at Breakfast (Jan 12): The breakfast service was the complete opposite of dinner. The manager, Alice, sat at a guest table with her laptop the entire time, looking bothered when guests approached. When I asked for sunny-side-up eggs (a standard request), she simply pointed to the open kitchen and told me to walk over and ask the cooks myself, rather than signaling them or taking the order. The atmosphere felt less like a restaurant and more like a staff hangout. A server was standing next to Alice's table having a long personal conversation in Italian and was physically "cozy" with her at one point even petting her head. While it’s nice that colleagues get along, this level of physical familiarity is completely unprofessional on the dining floor. While I appreciate a multilingual staff, using a foreign language to hold a private, intimate conversation right next to a dining guest is exclusionary. It created a barrier where I felt I couldn't ask for help without interrupting their social hour. I enjoyed the hotel itself, but the contrast between the professional evening team and the overly casual, dismissive morning team is huge. Management needs to remind the breakfast staff that the dining room is for guests, not for personal socializing.

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