Feng Shui Wellness Apartmanház Hévíz

“Great stay”

Isabelle was an excellent host and the apartment was very comfortable and spacious. The surrounding gardens were a delight too and the apartment is a good walking distance from the thermal lake. Would definitely recommend!

“Great stay and wonderful hosts”

We enjoyed our stay. The host, Elizabeth, went out of her way to make our stay pleasant. She booked our restaurants, offer advice and she keeps the place impeccably clean. The only downside was a weak wi-fi. Thank you, Elizabeth! It was a bit of a walk to the lake, maybe 10 minutes, but the walk w… more

We enjoyed our stay. The host, Elizabeth, went out of her way to make our stay pleasant. She booked our restaurants, offer advice and she keeps the place impeccably clean. The only downside was a weak wi-fi. Thank you, Elizabeth! It was a bit of a walk to the lake, maybe 10 minutes, but the walk was quite pleasant.

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“Nice hotel and super friendly hostelowner”

We stayed in one of the superior appartments with air condition. Everything in the appartment was just really nice - beds, kitchen, balcony with nice view to the garden and the mountains. And not to forget the most friendly owner (Elizabet) we have met for a long time, who have become a friend of o… more

We stayed in one of the superior appartments with air condition. Everything in the appartment was just really nice - beds, kitchen, balcony with nice view to the garden and the mountains. And not to forget the most friendly owner (Elizabet) we have met for a long time, who have become a friend of ours and who also would spend much time giving us usefull information about the area to visit. She also adjusted the breakfast to vegetarian food, which was super. Héviz is a really nice village to visit and the thermal lake is just fantastic and a must try.

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“Pleasant stay but ...”

We booked this hotel through Expedia. Before traveling, we experienced some problems with the reservation. The owner emailed us mentioning that she cannot accept American Express, the card we use while booking in Expedia. In order not to double book, she accepted that we settle the payment upon our… more

We booked this hotel through Expedia. Before traveling, we experienced some problems with the reservation. The owner emailed us mentioning that she cannot accept American Express, the card we use while booking in Expedia. In order not to double book, she accepted that we settle the payment upon our arrival with Visa or MasterCard. Elizabeth, the owner and manager of this place received us with a warmth welcome, offered us a cup of rose wine and provided us with the city map and explained us about Heviz. She also recommended us a fancy and romantic restaurant. At our request, she booked us a table with that restaurant in Heviz. Our room was located at the second floor of this complex. It is quite a large sitting room and a bed room. There was no air-condition in the room and the room was very hot. The furniture was quite old. This room needs some renovation to make it suitable for a rental unit. I was extremely disappointed and was planning to leave this unit the morning of the second day since it was not what was advertised. The advertised free wifi was only accessible in the first floor of the complex or in the common outside area and it was another point of disappointment. We went for diner and when we returned we realized that the parking located behind the entrance has no light and you have to use the flash light of your cell to walk back to the main lobby. I sent an email to Elizabeth the following morning telling her that I would like to discuss with her the room which I find completely inadequate. She responded immediately that she will move me to another room the same day since she has guests checking out. The new room will have a cooling air-conditioning. We had planned our day and we were going to the thermal lake. Elizabeth proposed to move our luggage to the new room. In fact, when we returned we found that everything has been moved to the new room which now was on the third floor. The new room has a split a/c in the living room and unlike the first room much modern furniture but still not as the pictures displayed by the management in trip advisor. On the third day, while checking out we were surprised that Elizabeth increased the cost of the room by 11 euro by day (22 euros) of what we have reserved as advertised by Expedia. This was our third disappointment since when I requested to discuss the room with her, she offered to move us to another room and she never mentioned about any additional charge. This was not adequate of a manager that needs to promote such a beautiful complex. We paid her this groundless increase with a credit card. Overall on the positive side, compared to hotels in the Heviz area, the price is very reasonable and maybe half price of any hotel. The location is very ideal; it is about 10 minutes from the city centre and the thermal lake. Elizabeth is a very helpful person that will do her best to answer any question and assist her clientele. On the negative side, photos on trip advisor displayed by the Management should represent all the rooms and not only the best room of the complex. Announced prices on Expedia by the Management should be respected and not providing the client with an inadequate room then proposing to accommodate to a better room to finally increase the fees making the client feels trapped. Some rooms need to be renovated including the lights, furniture, electrical outlets, etc. Putting light in the parking will be very helpful.

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