Ensana Thermal Aqua

“Hévíz Ensana Thermal Aqua Spa Hotel All Inclusive Deal”

Live in Budapest, this is written more for tourists to Hévíz and the Ensana Thermal Aqua. Easy to access by public transport direct by Volan Bus from Budapest, or train from the Budapest Déli or south station in Buda, to Keszthely, then frequent buses to Hévíz (10 minutes). On foot from the bus s… more

Live in Budapest, this is written more for tourists to Hévíz and the Ensana Thermal Aqua. Easy to access by public transport direct by Volan Bus from Budapest, or train from the Budapest Déli or south station in Buda, to Keszthely, then frequent buses to Hévíz (10 minutes). On foot from the bus station Ensana Thermal Aqua was easy to find, about 20 minute walk, use the central lake as your destination and landmark, walk past with lake entrance on left, another 2-300m to main road, turn right continue about 200m, you will see Ensana Aqua. Check in 2 minutes, room all good inc bed, bathroom, can open window, smart tv with screen share and room service (unclear what menu was). Guests were a mix from young couples with young children, many middle aged and older Hungarians, plus many Germans too; German, French or English is available and it’s ‘old school’ guests and personnel are polite and smile. One did the all inclusive offer for three nights and access to hotel’s hot pools inside/out, and larger pool outside if you wish to swim laps; gowns and towels provided (in room), bring your own beach slippers or flip flops. Dining area large, garden view (terrace too), comfortable seating and self serve starting breakfast inc hot foods 7-10, and 10-11 continental only light breakfast breakfast. Lunch 12-14, afternoon tea 15.00 then dinner 18-21; with all inclusive free soft drinks, beer & wine lunch/dinner then most of the pm after 15.00 inc. lobby bar (see time table picture) Food was good quality, changing and fresh variety, for vegetarians too: salads, soups, breads, pasta, vegetables, rice/potato, then 3-4 meat dishes inc a chicken, beef, pork or fish; many dessert choices too (think gluten &/or sugar free too). One’s advice is to first have a look around at all the food choices, plan your attack, small portions and take your time…. you are not going to miss out :)

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“Good vacation”

The organization of the reception in the hotel is excellent. Room are clean. Restaurant work is good. What overshadower the rest is the operation of the elevators. Wellness area is great.The hotel is not far from lake Heviz

“Industrial size, not a bit personal”

We got exactly what we asked for and that is a disappontment: in Ensana hotels we always got a room upgrade or some other surprise. Not now. The place is too big, not a bit personal, waiters and other staff just worked as robots, nobody ever spoke to us. They were unmotivated. The staff in the res… more

We got exactly what we asked for and that is a disappontment: in Ensana hotels we always got a room upgrade or some other surprise. Not now. The place is too big, not a bit personal, waiters and other staff just worked as robots, nobody ever spoke to us. They were unmotivated. The staff in the restaurant just took away the plates&cutlery without talking, without giving us another one. The room had a lot of insects, harmless, though. The biggest problem is that there is no place to put&dry your wet clothes, so they are moist next day. Breakfasts and dinners werefine, the lunch was average. Good point: the two electronic playing tables. There is one small playroom for kids, but ours didn't like it much as it was too small and uninteresting. The playroom we saw on photos looks much nicer - where is it? The small kids' pool is good, our kiddo liked it. There are a lot of baby-friendly toilets, too. It is a pity that now they do not give you a lunch on the day of arrival&checkout. And the opportunity to bathe is also cancelled on checkout day. So we had a nice time, but we still felt disappointed. Mixed feelings.

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