Hotel Narain Niwas Palace

“Unfortunatly my last time”

To start with the most positive points: the staff in the restaurant and spa are very friendly, making the stay very enjoyable. It is very nice to come back to this hôtel after a day in the busy and loud city center as it is located in a huge garden with monkeys, peacooks etc. The hotel is a littl... more

To start with the most positive points: the staff in the restaurant and spa are very friendly, making the stay very enjoyable. It is very nice to come back to this hôtel after a day in the busy and loud city center as it is located in a huge garden with monkeys, peacooks etc. The hotel is a little worn out but charming and clean. Unfortunalty they have a VERY staff annulation policy of 30 days ! So you have no flexibility to change any of your plans. On top of this the reservation manager and director were only reachable at times when we were out of the hotel ....

less

“karma correction required: hidden gem with wrong mindset staff”

this is and old palace with its own particular architecture, big rooms with high ceilings, so peaceful garden with so many birds in the morning and peacocks walking around in the evening… however the staff is not solution oriented, but rule oriented. let me explain with 3 examples: 1- I requested... more

this is and old palace with its own particular architecture, big rooms with high ceilings, so peaceful garden with so many birds in the morning and peacocks walking around in the evening… however the staff is not solution oriented, but rule oriented. let me explain with 3 examples: 1- I requested from room service diet coke, waiter brought a hot one, when i asked to change it with cold one, without thinking anyrhing he said “no, not available” that was surprising as there are 3 luxury restaurants in the hotel (in website they are presented as hotel restaurants) with so many cold diet cokes, 2- In the room there was not a refrigerator, when i called reception they sent one!!! 3- nobody presented the hotel facilities that i discovered 2 restaurants in the first evening by myself, it was full that i wanted to do a reservation for the other day explaininf that i was the hotel customer, the boy in the desk of bar palladio asked me to do reservation by mail and insisted, then i called his manager that he got the point, then we discovered the presence of 3rd restaurant at the backyard at 2nd day breakfast by chance, reception has to give info on first day saying they can do reservations for us… there is a wrong Karma that very big opportunities are suffered by weıng staff mindset (it has to be solution oriented but not rule, as the rules applied are not business oriented). please do mot suffer this beautiful hidden gem…

less

“Nice heritage hotel in the middle of new Jaipur”

Great 2 night stay at the Narain Niwas. A smallish country house/palace now converted into a heritage hotel. Nice location in the midst of new Jaipur. The buildings aren’t huge but still maintain the Victorian palace looks, even small cannons in front. Pretty courtyard in front, couple of beau... more

Great 2 night stay at the Narain Niwas. A smallish country house/palace now converted into a heritage hotel. Nice location in the midst of new Jaipur. The buildings aren’t huge but still maintain the Victorian palace looks, even small cannons in front. Pretty courtyard in front, couple of beautiful gardens behind and to the side. Rooms are on the smaller side, dated somewhat - but that's to be expected with a heritage property. Our only complaint really is that the bath area got somewhat damp after a shower. Good dining options at the hotel include an outdoor buffet (we had the rajasthani thali - nice) with a puppet & dance show, and Shikara bagh - a really good Italian restaurant with a city vibe. Awesome reakfast buffet served inside the hotel. In summary, a very solid stay option in the middle of new Jaipur. It's a heritage property, so be prepared for a bit of annoyances. But then you're not in a stale, uniform looking hotel room either. Nice service as well.

less

“Personally, I'd give this a miss.”

For 'Heritage Hotel' read 'Old with few facilities'. We are 60 and 70 years of old.....and yet were given a room at the top which involved climbing 62 concrete narrow steps. NO LIFT!!!! The staff don't speak great English so making myelf understood was not as easy as other hotels we have sta... more

For 'Heritage Hotel' read 'Old with few facilities'. We are 60 and 70 years of old.....and yet were given a room at the top which involved climbing 62 concrete narrow steps. NO LIFT!!!! The staff don't speak great English so making myelf understood was not as easy as other hotels we have stayed at in India. Breakfast was ok......nothing special....certainly they could have been better labelled....no idea what the juices were for example. We did eat at the restaurant one evening with dance entertainment and the food was excellent and great value. Loacation is of a busy and noisy street with a small shopping mall opposite. I wouldn't come back here again unfortuantely.....we'll be even older!!

less