The Westin Mumbai Garden City

“Better than any hotel you will ever visit…”

The Best Hotel Experience I’ve Ever Had I’ve stayed at this hotel many times over the last few years, but this was, without question, my best stay ever. Earlier this year I became unwell and had to cancel my planned trip to Mumbai. This hotel has become my happy place, so as soon as I recovered, … more

The Best Hotel Experience I’ve Ever Had I’ve stayed at this hotel many times over the last few years, but this was, without question, my best stay ever. Earlier this year I became unwell and had to cancel my planned trip to Mumbai. This hotel has become my happy place, so as soon as I recovered, it was the first place I wanted to return to. The welcome I received was incredibly emotional. From the traditional welcome and welcome drink to the genuine warmth from every member of staff, it felt like coming home rather than checking into a hotel. A huge thank you to Sukjinder, who always welcomes me like an old family friend and is an incredible asset to the hotel. Chandni once again organised everything perfectly and made this stay extra special. It was also lovely to be welcomed by Malvika, Dhanshri, Gopal, Chinhor, Sukiee, Jayesh, Jay, and Bhawani, who all went out of their way to make me feel at home. Vikas Hursale greeted us every day with a smile, and Sukhi, while helping with my luggage, said, “Welcome to your new home,” which perfectly summed up how this hotel makes me feel. It was also fantastic to see Shivam thriving in Prego Bar, and Ravi, the Bar Manager, who after nearly three years has become more like a friend than a member of staff. Every evening in the Executive Lounge, Biswap, Yash, and Sanya looked after us brilliantly with exceptional food, drinks, and service. This trip was even more special because I brought one of my closest friends from the UK for her very first visit to India. She couldn’t believe the level of hospitality shown by every member of the team and kept saying she had never experienced anything like it. The management should be incredibly proud. What makes this hotel so special isn’t just the facilities—it’s the people. Their kindness, professionalism, and genuine care are second to none. This isn’t just my favourite hotel; it’s my happy place. If I could choose one place in the world to keep coming back to, it would be here. Thank you to everyone for making this my most memorable stay yet. I can’t wait to return.

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“Delicious food, Beautiful View”

We absolutely loved the food at Seasonal Taste. Ishwar made sure we had the most pleasant experience.

“Excellent service and comfortable room”

Chose this hotel as I was attending an event in Bombay Exhibition Centre, 10 mins ride away from the hotel in smooth traffic. The airport is also 15-40mins away depending on traffic. The room is spacious from bathroom area to the main bedroom, it could even fit 3 beds comfortably. The bed is too s… more

Chose this hotel as I was attending an event in Bombay Exhibition Centre, 10 mins ride away from the hotel in smooth traffic. The airport is also 15-40mins away depending on traffic. The room is spacious from bathroom area to the main bedroom, it could even fit 3 beds comfortably. The bed is too soft for my liking but pillow is good. The bathroom comes with a tub, standing shower and separate toilet. Water pressure in the shower is good and heats up fast. The open concept wardrobe is just next to the shower but having the luggage rack built just under the safe is a safety hazard, almost hit the corner couple of times when taking things out of the luggage. I don't know if it's because the door is heavy or my neighbors are strong, the doors appear to slam each time it closes. I love the scent of Westin's White Tea series which is provided here too, along with all basic amenities. They are also very generous with the complimentary bottled water, 6 in all. I appreciate that they noted and acceded to my request for a room near the lift. Service was excellent, the staff were friendly, polite, helpful and full of smiles from the bellboy to security team to front desk to housekeeping and those at the breakfast service.  Breakfast at Seasonal Tastes on Level 18, had a view as amazing as the spread, of both international staples to local flavours. Live egg and Paratha/Dosa stations, wide selection of nuts, fruits and juices too.  A true 5* stay and will be my choice hotel every time I return to Mumbai.

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“Very nice”

Lounge service was excellent; big thanks to the staff of the lounge namely Parth, Sanjay, Biswarup. And thanks to the F&B Director Vikash for the sincere and warm welcome and making our stay so nice and lovely. Our room was as also very comfortable, nice and very clean.