Biyukukung Suites & Spa

“Wonderful stay by rice paddies with terrific staff”

Very comfortable rooms, wonderful pools (although we only used the one right next to our rooms), varied breakfast and wonderful, wonderful staff. Also, the hotel offers two water filling stations, which means less plastic! Our local friend selected this location because it is convenient yet quiet … more

Very comfortable rooms, wonderful pools (although we only used the one right next to our rooms), varied breakfast and wonderful, wonderful staff. Also, the hotel offers two water filling stations, which means less plastic! Our local friend selected this location because it is convenient yet quiet -- and it was!

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“An oasis of calm in a busy city”

An oasis of calm in a busy city. A long line of apartments bordering a rice paddy. Clean rooms, beautiful views. Three swimming pools. The breakfast room is a bit small; you can order breakfast from the menu.

“Some lovely features but an odd layout”

I’ll start with positives as there are many. It’s a beautiful location with rice paddies in the centre. Do bear in mind they are not always lush and green but despite this there are loads of lovely birds to watch and amazing crickets and frogs sounds at night. The staff are very friendly and helpfu… more

I’ll start with positives as there are many. It’s a beautiful location with rice paddies in the centre. Do bear in mind they are not always lush and green but despite this there are loads of lovely birds to watch and amazing crickets and frogs sounds at night. The staff are very friendly and helpful. The rooms vary quite radically. We needed one family room for three people and when we got there, they had jammed three single mattresses into a tiny room. They upgraded on request, but at first said they couldn’t as they didn’t have any empty rooms. I booked all deluxe rooms but they varied wildly. Not really enough wardrobe space for 2 people and no drawers… we were staying just over a week. The location is very nice considering how busy and overrun Ubud is. Very minimal parking, so I did have my car parked there for most of the time and it wasn’t too much of a problem. I had to leave the key at reception. The hotel is essentially a U shape at the top of each leg of the year is a swimming pool and the bottom of the U there is a swimming pool. The right hand leg at the top has the Reception area and breakfast space and a lovely pool. The left-hand leg has the restaurant and another pool at the top of it. But…There is no heart to this hotel… There is nowhere to really gather as a group near everyone’s room and we were 13. in order for me to get to and from my room, I needed to do 75 steps in total. Luckily my mobility is good but none mentioned this when I booked all these rooms. It’s very spread out though not at all Private and a bit strange. Creaky floors are weird…The restaurant and pool was so far away from the other side of the U that I literally stayed there for a week and never went there. The rooms are a bit tired I think and need some upgrading. I understand that Covid has made this not happen quite as quickly as it should have, and I think the staff that I spoke to agreed that some things needed to be improved. The pools are nice and clean. Breakfast is not that interesting… In fact, I would say the food is not the best. Room service is quite frankly terrible… The two times I ordered a coffee and a Coke to be bought to our room it took half an hour each time before they were delivered by which time I didn’t have time to drink them because I was busy running around looking after my group. To be fair to them, they really upped their game with breakfast when I said that I didn’t think it was as good as the hotel we stay in Sanur where we had just spent two weeks. It was a buffet style set up which we shared with with another couple of small groups. There are so many nice things about this place, but it’s just a bit odd… For example, when I wanted to have an empty plate taken away by room service. They said they couldn’t take it because it had come from a different part of the hotel! so I ended up having a dirty plate on my table all day… These are just small things, but when you’ve paid thousands of pounds for booking 13 people into a hotel, it really matters. In short I’d definitely stay a day or two in future but sorry to say I definitely won’t be bringing a group here again

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