Viceroy Bali

“One of the best luxury hotels”

One of the top hotels that I've stayed at. The staff is intentional about creating an environment full of privacy and rest. The grounds are immaculate and the food was top-notch.

“Where Authentic Hospitality Meets True Luxury”

Our first stay at Viceroy Bali exceeded every expectation. From the warm welcome and thoughtful villa upgrade to the exceptional service throughout our stay, every detail felt carefully considered. The property strikes a rare balance between luxury and authenticity, with breathtaking valley views, … more

Our first stay at Viceroy Bali exceeded every expectation. From the warm welcome and thoughtful villa upgrade to the exceptional service throughout our stay, every detail felt carefully considered. The property strikes a rare balance between luxury and authenticity, with breathtaking valley views, a beautiful private pool villa, and a wonderfully relaxed atmosphere. The team consistently anticipated our needs, whether arranging transport, dining recommendations, or simply greeting us by name. Breakfast at CasCades was a daily highlight, and the overall food and beverage offering was excellent. What impressed us most was how personal the experience felt. Viceroy manages to deliver true five-star luxury while remaining intimate and genuinely hospitable. We left wishing we had booked a longer stay and would not hesitate to return.

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“Beautiful luxury hotel, with outstanding staff!”

We had a perfect three night stay at Viceroy Bali. This is a special place and we are so pleased we booked here. Yes the property is beautiful, however it is the staff that really make this place special. All of them are excellent, we felt so welcomed and genuinely care for by every single staff me… more

We had a perfect three night stay at Viceroy Bali. This is a special place and we are so pleased we booked here. Yes the property is beautiful, however it is the staff that really make this place special. All of them are excellent, we felt so welcomed and genuinely care for by every single staff member, they could not do enough for us. The villas are lovely with beautiful views of the valley and jungle, they have everything you could ever want and are immaculately maintained. Also you can drink the water from the tap here (due to the Viceroys water system), something we typically won’t do in Bali, however we did here and had no issues at all. They do have a shuttle in to Ubud, however we chose to not leave the property for our three days, preferring to relax by the amazing pool (that we had to ourselves each day), spend time at the spa and the occasional trip to the gym. They have two restaurants, one more casual with stunning views over the valley where we had breakfast each day and dinner on two occasions. The food here is excellent and the views are outstanding, the octopus salad was my favourite. The other restaurant Aperitif is fine dining and may be the best meal we have ever had. We had the 5 course degustation (it is actually more like 8 courses with all the additional treats you get along the way) and every single course was exceptional with such detail. If you are in the area and love food this is a must book, also the bar next door does excellent cocktails. Overall this a beautiful property with amazing staff and we look forward to returning very soon!

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“Beautiful setting and property”

We stayed here for 2 nights chosen as the property was near Ubud and part of the SLH group. Setting is stunning and rooms with an infinity pool incredible views and all the accoutrements you could need in the room. 2 restaurants on site and an unlimited à la carte breakfast cater for all tastes inc… more

We stayed here for 2 nights chosen as the property was near Ubud and part of the SLH group. Setting is stunning and rooms with an infinity pool incredible views and all the accoutrements you could need in the room. 2 restaurants on site and an unlimited à la carte breakfast cater for all tastes including local and international dishes. Staff smartly turned out though service is both a little too stiff and slow for what I’ve experienced in similar high end establishments. Close to Ubud (10 mins walk) and with a shuttle access to the centre and monkey forest it is well catered for with a gym on site too. We waited half an hour for tea bags to be brought to our room and had to order coffee with 3 different people at breakfast for it to arrive. The bill for dinner was a 25 min drag too. We laid on some sunbeds on the terrace and had to go and ask for a menu as no one had acknowleged us. These are probably small niggles and it may be intended to slow everyone down to relax but requires attention. Would of course return here and accept I may be a little more open minded about the service.

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