Merusaka Nusa Dua

“Recommended Hotel”

We all happy and enjoy in the hotel.. Beautiful place with more swimming pool “ warm water “ If im not wrong have 2 side swimming pool.. Private beach “ sharing beach “ but directly we can go beach.. Nice breakfast and all staff is very kind escpecially Mr. Sidra Thank you all we will coming ba... more

We all happy and enjoy in the hotel.. Beautiful place with more swimming pool “ warm water “ If im not wrong have 2 side swimming pool.. Private beach “ sharing beach “ but directly we can go beach.. Nice breakfast and all staff is very kind escpecially Mr. Sidra Thank you all we will coming back 💕

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“Laola made Merusaka unforgettable”

We spent 4 heavenly nights at Merusaka Resort. The experience is beyond comparison to anything I have ever experience so far. People that work here are so accommodating, so helpful, so friendly, especially Laola! She was a great host, always making sure we have everything we need. She went out of... more

We spent 4 heavenly nights at Merusaka Resort. The experience is beyond comparison to anything I have ever experience so far. People that work here are so accommodating, so helpful, so friendly, especially Laola! She was a great host, always making sure we have everything we need. She went out of her way to make us feel welcomed. I feel we made a new friend. I will definitely be coming back to Merusaka!

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“Merusaka Resort is great but could be improved.”

There are four issues with the Marisaka hotel. Let me start by saying that this resort is comfortable, well maintained and the staff are extremely helpful. We did not find anyone and that was not pleasant. There are, however, in my opinion, 4 issues that impacted on our stay. 1) Refrigerators in... more

There are four issues with the Marisaka hotel. Let me start by saying that this resort is comfortable, well maintained and the staff are extremely helpful. We did not find anyone and that was not pleasant. There are, however, in my opinion, 4 issues that impacted on our stay. 1) Refrigerators in the room. 2) Serving of the meals 3) Glass bottles in the swimming pool 4) Plastic in the ocean 1) Refrigerators in the room. These did not keep anything cool. Drinks in the refrigerator came out as though it had never been inside. We asked to have ours fixed and they removed it from the cupboard in which it was enclosed and placed it alongside. It then worked perfectly. We asked our friends about the refrigerators in their rooms and they had exactly the same issue. It would not be difficult to just to remove the doors from the refrigerator cabinets. 2) Serving of the meals. Time and time again would order an entee and main course the wait staff would deliver all the food at one time. Most restaurants seem to be able to get this right so it must only be a matter of staff training. 3) Glass bottles in the swimming pool. There is a beautiful swimming pool that has a swim up bar from which you can order. If you order a cocktail it comes in a plastic "glass" and is well presented. If you order a beer it comes in a glass bottle and a stubby holder. This significantly increases the chances of glass ending up on the bottom of the pool. I know from an online search that you can buy Bintang and Singaraja beers in cans. It would seem a simple fix to only sell cans at this bar. 4) Plastic on the beach and in the water is a massive issue. Diligent staff turn up every morning and rake the beach to remove the plastic that is washed up over the previous 24 hours. This is great however there is still a lot of plastic in the water itself. Is impossible to swim without coming across floating cups, packets, bottles, etc. I know this is not the fault of the hotel but if some action isn't taken soon tourists will start avoiding the resorts along this coast because of the pollution. I guess the beautiful pools that they have are the secondary option however people who have gone on holidays to a beach would expect to be able to swim in the ocean. Would I stay here again? Probably yes, but the experience could be enhanced by attending to the points made in this review.

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“Room for improvement”

Hotel is in beautiful setting the beach and grounds are beautiful but there’s room for improvement our room was pleasant but had a strong musky smell that was off putting the resatauranys are nice but we did wait a long time on an evening for food. I think the cushions on the sunbeds all need a ... more

Hotel is in beautiful setting the beach and grounds are beautiful but there’s room for improvement our room was pleasant but had a strong musky smell that was off putting the resatauranys are nice but we did wait a long time on an evening for food. I think the cushions on the sunbeds all need a good wash or replacing badly stained while we were there they upends a pool bar to be honest think this will need managing in high season they were allowing people to eat while sat in the water plus smoke it’s a no from me as there will be food and floaters plus cig butts floating before long this needs stopping plus plates pulled with ashtrays on top of plates it wasn’t very nice at alll everybody is pleasant but some need shaping up standing on phones when there’s plenty too do plus check out day there’s no real shower facilities just get washed in shower on beach. Nog really good enough it’s a lovely hotel but if not managed will start to see lots of things go down fast

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