The Watergarden

“Beautiful, private, tropical Oasis. Highly recommended”

What a magical find. Tucked away in the most beautiful, private, tropical gardens. An oasis to relax and do absolutely nothing. We stayed in the Kul Kul Private Pool Suite for 3 nights. Check in was perfect we were greeted with a delicious Mocktail whilst we filled in paperwork. The pathway to ou... more

What a magical find. Tucked away in the most beautiful, private, tropical gardens. An oasis to relax and do absolutely nothing. We stayed in the Kul Kul Private Pool Suite for 3 nights. Check in was perfect we were greeted with a delicious Mocktail whilst we filled in paperwork. The pathway to our room was like the secret garden, lush tropical flowers and well tended gardens. Our Suite had its own garden and tinkling waterfalls and ponds. The room has wonderful sliding glass doors that keep the Room refreshingly cool. The bed is huge, lovely linen and a 4 poster canopy. Best nights sleep as the mattress is so comfortable. The outdoor sandstone bathroom is huge. We dined both in the restaurant, pool area and had room service breakfasts delivered to our room. The menu has so many choices, we ate here for every meal. The other rooms have beautiful outlooks over Koi fish filled ponds from their private verandas. Very private and quiet. The main pool is a brilliant Azure blue and all around is mature Coconut trees. Perfect place to watch the clouds float by and do nothing. In short it is a beautiful, well established resort, that whilst perhaps not everything is shiny and new has so much to offer. We are booked in for the Spa this afternoon as the Hotel offers a wide selection of Spa experiences. The beach is just across the road. We were very happy here and l would highly recommend it.

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“Enchanting Balinese Setting and superb service!”

Our travel group of 12 had the opportunity to enjoy a fabulous stay at the Watergarden Hotel while enjoying a quilting seminar and retreat on the property as well. The hotel served as our home away from home while we toured in the Candidasa area and also had quilting lessons at the hotel. Our ... more

Our travel group of 12 had the opportunity to enjoy a fabulous stay at the Watergarden Hotel while enjoying a quilting seminar and retreat on the property as well. The hotel served as our home away from home while we toured in the Candidasa area and also had quilting lessons at the hotel. Our rooms and linens were very comfortable. Filtered water was available to us daily as well as a hot pot so we could have coffee in our room in mugs provided in our hotel room while watching the coi our private coi pond while we slowly began our day. We had hot water every day in a luxurious in room shower. We ate breakfast and lunch in the hotel dining room everyday. Our group ordered this a day ahead and our breakfast and lunch not only was beautiful and delicious was provided piping hot, on time every day. The most delightful thing about this that the staff’s enthusiasm and friendliness was demonstrated continually. After the first day, they all knew my name and the rest of our party of twelves names! I forgot to mention that they also for a nominal fee did a load of laundry for me which was impeccably done, folded and smelled fantastic on the same day I left it with the front desk. All of this superb service attention to detail starts with one key element, an employee named Puta. She introduced herself to our group when we checked in coming to each of our rooms to let us know to contact her if we needed anything. From spa appointment which (I highly recommend you do as many as possible while you are there) as well as addressing any questions we had. She also came and picked up 3 guests who didn’t want to continue activities in Candidasa and took them back to the hotel. She also helped us hire Balinese dancers for our final evening dinner which we had at the hotel that was delicious, intimate and wonderful for our group. Thanks to the entire staff for making our visit to Bali so wonderful! We will be back!

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“The gift of great staff”

The tranquil surroundings was just what I needed after my cleansing ritual in Ubud & the staff were always ready to help. Manageress Puta saw that my needs were met in every way. Every afternoon around 4 'o clock, she softly made her presence known to ask if everything was ok. Even after a long ... more

The tranquil surroundings was just what I needed after my cleansing ritual in Ubud & the staff were always ready to help. Manageress Puta saw that my needs were met in every way. Every afternoon around 4 'o clock, she softly made her presence known to ask if everything was ok. Even after a long days ensuring all guests were well taken care of, she still had a smile & kind word. I could see in her eyes the deep pride she felt in her role, and the happiness it brought her to see that everyone who stayed at the hotel felt at peace. No praise could do justice to the gift that was her presence at the Watergarden Hotel. I will definitely be back.

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“Disappointed”

Poor initial check in set tone. I was questioned about where had I come from, how did I get there, etc. I’m sure the other reviews are right about how wonderful it is, but too many questions just seemed an unpleasant introduction! This colours the tone of the stay. The room was beautiful, so too ... more

Poor initial check in set tone. I was questioned about where had I come from, how did I get there, etc. I’m sure the other reviews are right about how wonderful it is, but too many questions just seemed an unpleasant introduction! This colours the tone of the stay. The room was beautiful, so too the pool and central location. Just make sure, dear management, you make EVERY paying guest feels welcome upon fronting to reception.

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