Doubletree By Hilton Hotel Jakarta - Diponegoro

“Stayed here for 3 nights during a business trip”

The hotel was comfortable and the check-in process was smooth even though there was a line at the reception when I arrived. A concierge staff named Emi assisted me and noticed that I was Japanese. He explained some of the hotel information in Japanese, which made things easier for me to understand.… more

The hotel was comfortable and the check-in process was smooth even though there was a line at the reception when I arrived. A concierge staff named Emi assisted me and noticed that I was Japanese. He explained some of the hotel information in Japanese, which made things easier for me to understand. The room was clean and suitable for a short business stay.

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“Yenn88”

Had a wonderful stay at DoubleTree by Hilton Jakarta. The service was excellent, the staff were friendly, and the hotel is a great place to spend time with friends, family, or your partner. I especially noticed a great improvement in the Executive Lounge. They now offer a wider selection of main c… more

Had a wonderful stay at DoubleTree by Hilton Jakarta. The service was excellent, the staff were friendly, and the hotel is a great place to spend time with friends, family, or your partner. I especially noticed a great improvement in the Executive Lounge. They now offer a wider selection of main courses, appetizers, and snacks, and everything was delicious. As always, the breakfast did not disappoint. DoubleTree continues to serve one of the best breakfast spreads with plenty of delicious options. Overall, a great experience, and I will definitely come back again!

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“Home away from home, my 10th year with DoubleTree Cikini”

Hotel DoubleTree Cikini by Hilton has truly become a special place for me. Celebrating my 10th year here with nearly 600 nights spent, I always feel warmly welcomed. The cozy atmosphere, prime location near the city center, and variety of food options (including the convenience of Grab services) ma… more

Hotel DoubleTree Cikini by Hilton has truly become a special place for me. Celebrating my 10th year here with nearly 600 nights spent, I always feel warmly welcomed. The cozy atmosphere, prime location near the city center, and variety of food options (including the convenience of Grab services) make my stays enjoyable. Over the years, I’ve seen many new faces among the staff, yet the quality of service remains exceptional. Recently, there was a change in the Front Office Manager. Still, the teamwork, along with the new Sales Director, the lounge senior staff, and the concierge, all contribute to a sense of consistency, with continuous care and dedication that keep me coming. Shoutout goes to the big family, consists of senior staff, new staff, housekeeping team, front office team, restaurant team, and the concierge team, always outstanding and always doing their best. Of course there were a few hiccups, but the way they managed it makes all the difference. Thank you!

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“Some super staff, great breakfast and lush, lagoon pool”

Located near to Jakarta’s Golden triangle the property is large and modern looking.

I would say check-in was polite but not especially warm and no recognition of our Gold status was offered, though the signature warm cookie was! 

 We had booked a Kind One Bedroom Suite, which included lounge acc… more

Located near to Jakarta’s Golden triangle the property is large and modern looking.

I would say check-in was polite but not especially warm and no recognition of our Gold status was offered, though the signature warm cookie was! 

 We had booked a Kind One Bedroom Suite, which included lounge access and again our accommodation was comfortable and had everything we need for an enjoyable stay. We did enquire about purchasing a suite upgrade but told non available. 

 In the suite there was a large living room with sofa, desk etc. Rather oddly there was a glass wall, which rang the whole length, behind the TV and this overlooked a Zen Garden; nice idea but anyone walking the corridor could see in, so you had to keep the curtains closed. 

 The bed was comfy and we didn’t hear much outside noise and the tub provided a great place to soak after a full day exploring.

 The property is quite unique for a Doubletree in that it has an Executive lounge. I would say it is a lounge of 2 halves in terms of. One half has comfy seating, low lights etc. while the other was quite stark and almost industrial. Both sides had wonderful views over the city
. The staff, Ziforia & Della were great and always eager to help. You don’t expect it to be up to a Raffles standard lounge but for an evening cocktail and a canapé it was a welcome addition.

 Breakfast was very good with a huge array of dishes to suit every palate and taste.They even had ice-cream at the weekend! It was lovely to sit outside near the pool and soak up the sun. 

Joelie made a perfect pot of tea and again like so many of the staff was a delight. 

 The pool is a highlight of the property. It is a lush, lagoon style with lots of loungers and shady seating areas to lounge in. 

 Qatar airways had managed to sheer a shell off my brand new case and Youasif was so helpful in getting my wheel replaced. I dropped it off at the concierge and it was ready for me to collect the next day. Fantastic service there! 

 An enjoyable stay and we returned a few weeks later…

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