Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible faci… more
Meals: The hotel includes a restaurant and a café. A continental breakfast buffet guarantees a great start to the day.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Live music
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Means of communication with the center
- Car rental service
- Shuttle transfer
- Airport transfer
- Shuttle
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Catering service
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Hair dryer
- Laundry
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Newspapers
- Postal service
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Terrace
- Towel service
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Kids' pool
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- Breakfast in bed
- Buffet restaurant
- High chairs
- Rooms for events / banquets
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Spa
- Accessibility
- Facilities for people with disabilities
- Lift with braille
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
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Very good
Based on 471 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Surabaja
Showing 5 featured reviews out of 471 TripAdvisor reviews
S
Suchen A
24/03/2026
“Best view, best room, best meal”
Very nice experience in this place
E
ekik K
26/11/2025
“thankyou so much”
this place is good near with airport and all very warm when i chekin.. thanks you so much make my journey fill comfromtable
S
Sapnacarretaput... P
10/09/2025
“Amazing stay”
Such a great stay experience in the 4 stars hotel and I really recommen you guys to try to stay there. It's super strategic place there restaurant and coffee shop nearby literally 2 minutes walking
G
gedesas79
Surabaya, Indonesia
11/04/2025
“Overall, the service at Hotel Papilio is very satisfying”
So far, I’m very satisfied with my stay at Hotel Papilio. The service, facilities, and overall atmosphere are very comfortable. Just keep up the great quality, and I’d be more than happy to come back again! 😊 Overall, the service at Hotel Papilio is very satisfying
S
septianfandi
29/01/2025
“All is good, nice and comfortable. Satisfying stay”
All the staff is very caring, helpful, friendly and nice. Mrs Security is nice, helpful and polite. Quick and nice check in. The chef and restaurant staff are very nice and friendly. The staff also give us a complimentary of cake, snacks and drinks. The room has a nice view, clean and comfortable. … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info